HCL Software announced the introduction of HCL Automation Power Suite bundle offering comprising of HCL Workload Automation, HCL Clara and HCL HERO. With Automation Power Suite, customers can automate more, automate better and automate smarter to build an enterprise automation platform.   

Introducing the most powerful automation offering that has best products, processes, practices and price together!  

  • HCL Workload Automation: Seamlessly orchestrate business-critical processes against business KPIs, from a centralized point of control across platforms (from mainframe to containers). 
  • HCL Clara The Intelligent Virtual Assistant, enhancing Workload Automation customers’ experience with natural language processing interactions and smart actions. 
  • HCL HERO : HEalthcheck & Runbook Optimizer (HERO) is the IT Administrator’s best friend that, leveraging Machine Learning & Big Data, assists the Administrators in optimizing Workload Automation’s infrastructure.  
  • Automation Hub: A marketplace to expand the automation capabilities of modern digital enterprises to new domains with a collection of cutting-edge integrations – available on the Automation Hub catalog – covering a wide spectrum of automation needs, from IT tasks to business processes. 

 

Get ease of use with HCL Automation Power Suite. Want to know how, discover the benefits:
 

HCL WORKLOAD AUTOMATION 
A digital transformation booster
HCL Workload Automation helps you automate beyond the boundaries, supporting multiple platforms, providing an advanced integration with enterprise applications such as SAP (Workload Automation is HANA S/4 certified), Oracle, Salesforce, and more, as well as with cloud resources, database/ETL management and more. Simplify and standardize the connection and orchestration of workloads from and to business intelligence and data processing applications with 50+ out-of-the-box plugins available on the Automation Hub and 100+ supported technologies.  
Lowest TCO on the market
Stop worrying about costs, start enjoying all of the Workload Automation features.
There are no hidden costs: you buy HCL Workload Automation we give you the whole suite of plugins to easily connect activities and resources from common ERPs, Clouds, Databases, APIs, plus an all-inclusive product license with advanced capabilities and multiplatform support.  
Simplify and control complexity
HCL Workload Automations allows you to easily design the dynamic resolution of complex applications interdependencies in heterogeneous ecosystems. Schedulers and Operators love it for its flexibility and Executives feels safer with a robust long-time market leader technology that takes care of the organization business continuity. 

 

HCL CLARA  HCL HERO 
HCL Clara offers a human-like, personalized, round-the-clock experience to Workload Automation users, which will:  

  • Minimize the FAQ-type calls  
  • Speed up learning curve on new features  
  • Reduce common-issue repetitive incidents  
  • Promote best practices 
HCL HERO brings the benefits of Artificial Intelligence (AI) technology to customers.
By providing an automated, intelligent solution to monitor the health of your Workload Automation environments, HCL HERO frees up IT Administrator’s time and reduces manual effort: 
SIMPLE TO GET STARTED 

Learn how to use various functions and work-arounds, and get your actions done on Workload Automation in simple conversations at your convenience with HCL Clara. 

Out-of-the-box Monitors and Runbooks  

  • Eliminate the need to manually maintain custom monitor scripts 
  • Open platform to integrate predefined custom monitor scripts and Runbooks 
Manage How-To Questions  

  • Get me started with building my process (jobs, APIs.. 
  • How to use calendar or event-based scheduling 
  • Understand new features 
  • Semantic search in Product Documentation 
Prediction on KPIs trends  

  • Provide actual KPIs, such as throughput and queue monitoring  
  • Provide AI-powered trend estimation of KPIs to predict potential problems 
Support Basics Scheduling Scenarios  

  • Submit a job or job stream  
  • Re-run jobs  
  • Check job status and push notification for job status changes 
  • High risk critical jobs 
  • Download job log  
Failure Prevention  

  • Provide intuitive dashboard with warnings and errors prioritization and email notifications  
  • Control internal queues exhaustion before system hangs  
Troubleshoot Workload  

  • Why the job is not starting?  
  • Why it failed?  
  • Why the job stuck in ready/ hold state? 
  • Why the job is still running? 
  • Why the job is in abend? 
Achieve Optimum Performance  

  • Get insights on your infrastructure weaknesses  
  • Monitor critical agent availability 
  • Plan resources allocation 

 

HCL Software Automation Power Suite offers perpetual pricing model! Contacts us at HWAinfo@hcl.com.   

For more information, visit https://www.hcltechsw.com/products/automationpowersuite or tune into the Automation Series | Podcast 

 Authors Bio:

Emanuela Zaccone, Workload Automation Product Manager 
An experienced product manager with a strong digital marketing and digital entrepreneurship background. As Digital Entrepreneur she founded TOK.tv in 2012, reaching more than 40 million sports fans in the world before selling the company to the Minerva Networks Group in 2019. In the same year, she granted the inventor title by patenting social TV.  She completed a PhD between the universities of Bologna (Italy) and Nottingham (UK).  

LinkedIn: https://www.linkedin.com/in/emanuelazaccone/

Marco Cardelli – Workload Automation Product Manager
Marco has been working with IBM since 1990 and on IBM Workload Scheduler for z/OS since 1995. He started on IBM Workload Scheduler for z/OS as a L3 support specialist and then joined the development team as chief designer starting with IBM Workload Scheduler for z/OS 8.3. In 2015 he became architect of the IBM Workload Scheduler for z/OS product. In September 2016, as part of the new partnership agreement between IBM and HCL, he moved to the new HCL Products & Platforms division. Since January 2017 he left the development team and joined the Workload Automation Offering team.
LinkedIn: https://www.linkedin.com/in/marco-cardelli-2508/

Ernesto Carrabba, Product Manager, HCL HERO and HCL Clara
Ernesto Carrabba is the Product Manager both for HCL HERO and HCL Clara. Ernesto is a very dynamic product manager with experience in building and launching IoT products, combined with a master’s degree in Mechanical Engineering and study researches on Augmented and Virtual Reality.

LinkedIn: https://www.linkedin.com/in/ernesto-carrabba-35132795/ 

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Further Reading
Automation | August 28, 2020
Manage your AWS resources by using AWSCloudFormation with Workload Automation
Let us begin with understanding of AWSCloudformation what it is all about before moving to our AWSCloudformation plugin and how it is benefits to our workload automation users.   AWS CloudFormation provides a common language for you to model and provision AWS and third-party application resources in your cloud environment. AWS CloudFormation allows you to use programming languages or a simple text file to model and provision, in an automated and secure manner, all the resources needed for your applications across all regions and accounts. This gives you a single source of truth for your AWS and third-party resources. Coming to our AWSCloudformation, below diagram summarizes what is our plugin can perform, so our workload customers can make use of this to simplify their infrastructure management as well as easy to implement changes to infrastructure.   To give more clarity on its benefits let us understand with below example,   For a scalable web application that also includes a back-end database, you might use an Auto Scaling group, an Elastic Load Balancing load balancer, and an Amazon Relational Database Service database instance. Normally, you might use each individual service to provision these resources. And after you create the resources, you would have to configure them to work together. All these tasks can add complexity and time before you even get your application up and running.   Instead, you can create or modify an existing AWS CloudFormation template. A template describes all your resources and their properties. When you use that template to create an AWS CloudFormation stack, AWS CloudFormation provisions the Auto Scaling group, load balancer, and database for you. After the stack has been successfully created, your AWS resources are up and running. You can delete the stack just as easily, which deletes all the resources in the stack....
Automation | August 28, 2020
Simplify The Data Loading Using Oracle UCM and HCM Data Loader plugins with Workload Automation
Customers using Oracle Human Resources Cloud face the challenge of continuous bulk loading of large amounts of data at regular intervals. Oracle Human Resources Cloud provides the tools like HCM Data Loader which address this business use case. Now you can automate data loading into Oracle Human Resources cloud using the Oracle UCM and Oracle HCM Data Loader plugins which leverage the HCM Data Loader for the Workload automation users. Business Process automated:       Source: https://docs.oracle.com/en/cloud/saas/human-resources/20a/faihm/introduction-to-hcm-data-loader.html#FAIHM1372446 The above diagram shows the business process automated through these plugins: This process is divided into 2 steps and hence the 2 plugins: A .zip file containing .dat files is placed on the Oracle WebCenter Content server. Here the Oracle WebCenter Content server acts as a staging infrastructure for files that are loaded and processed by the HCM Data Loader. HCM Data Loader imports the data first into its stage tables and then into application tables. Any errors that occur during either the import phase or load phase are reported in the job status and details in job log.   Technical description and workflow Oracle UCM plugin The Oracle UCM enables you to stage data files for processing to HCM Data Loader. It provides easier integration with other business processes by using the Oracle Universal Content Management (UCM) integration. The Oracle UCM Data Loader automates the process of bulk-loading of data. You can load the data files and monitor them from a single point of control. The data is uploaded as zip files to Oracle UCM, which is processed by the HCM Data Loader. This integration helps you save time, resources, and speed up data loading in a secure manner. Prerequisite for the plugins to work: - Oracle Human Resources Cloud service account with correct permissions to access File Import and Export task...
Automation | August 19, 2020
Workload Automation – Customer-centric approach
A customer-centric company is more than a company that offers good customer service. Customer-centric is our HCL Software business philosophy based on putting our customers first and at the core of business in order to provide a positive experience and build long-term relationships. In today’s uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship. In the Workload Automation family, we strongly believe in customer collaboration and we have several programs that helps us to nurture relationship with our customers and involve them in the product design and evolution. The Client Advocacy Program is aimed to accelerate customer’s success and to create strategic relationships with HCL’s technical, management and executive leaders. The mission of our Client Advocacy Program is to build a direct relationship with our customers. We really want to be able to hear their voice. The User experience (UX) design in HCL is based on the Design Thinking approach, that relies on users to stay in touch with real-world needs. We work with users to design and build the solution to their needs through continuous participation of the same users in the design process. We really want to bring the user voice in the product design and development.   What this actually means? We take care of the relationship with each customer, no matter of the program. The programs are often just the first engagement: everything can start from a specific request or by pure chance. From the very first meeting with our customer we focus on addressing her/his needs and building trust, no matter if it happens in an Ask the Expert or in a Design Thinking session. We have tons of successful stories that have started from a simple question or even complaint. The entire product team takes care of each customer by looking for the subject matter expert to answer each question. The Customer Advocates often are the first point of contact in the entire organization. They are the customer best buddy; they nurture the relationship with constant...
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