Great things come with Unica V12! We recently published a series on The 12 Things We Love About Unica V12.0, which focuses on the aspects unfolding from being a place for centralized offer management to the capabilities of turning cloud-native for deployments. It has demonstrated how Unica is easier to install, scale on-demand, faster to upgrade, and has received so much interest.


 Docker is currently one of the most popular containerization technologies and an industry buzz. At HCL, we understand our customers’ need for greater usability, flexibility, and a high level of stability. We strive to provide all of this and more with the latest technology.  As Docker becomes more popular along with the availability of tools like Kubernetes and Helm, it has become a boon for IT professionals who have the requisite expertise. This not only includes pre-built Docker images but also leverages the orchestrating capability of Kubernetes and Helm. It is never a repeated day at HCL Software for any of our recently acquired products, including the full Unica Suite. With v12.1 release, Unica has dockerized all of its products, and Docker Images can now be deployed on Kubernetes using Helm charts. Dockerized Unica Products have many advantages ranging from easy installation to cloud readiness.

What Problems Does Docker Solve for the CMO, CTO, the Marketing Leadership, and the User?

For the Leadership (CMO, CTO, other C levels), the most significant problem is that of software currency and reliability. Software version stagnation is a known problem occurring in the Martech space.

Unica has dockerized all of its products, and Docker Images can now be deployed on Kubernetes using Helm charts

This is a situation, where whatever initial version of Martech software is installed, is rarely upgraded. The company faces challenges in experiencing great new features such as the goal-based marketing in Journey or the drag and drop features that come along with the new features and updates of the software. If you want to learn more about how all these features could be updated in your version of Unica, read about 12 things in version 12, and how with Docker, these features get seamlessly integrated to your Unica version. CMO’s and other Unica users want easy and frequent fixes or feature updates to upgrade the software inexpensively to remain on the cutting edge of competitive features and functionality. They also wanted to assure their teams are more productive without long cycles dedicated to costly and complex upgrade projects and a system that is up to date with the new 2020 Unica features.

Robustness – On-Prem as well as Cloud First

Initially, Unica was viewed as only an on-premises solution and required one-off support outside of a cloud strategy. However, with the driving times of transformation and with a cloud-first strategy mindset, Unica is cloud-ready for any infrastructure strategy with Dockerization and CICD. Unica is now delivering one of the most flexible, scalable, and current Martech solution (v12.1) in the industry.

You can always get in touch with us to know more about Unica on Cloud in its strategic and technical details.

The Marketing Leadership want currency, reliability, open integration, and speed. The primary feedback we heard from the Unica Marketing Leaders was around the currency and integration capabilities. They wanted to see a faster turnaround of fixes, more open integration, and a more cloud-friendly solution. With the Dockerized release, V12 delivers the capabilities to remain current, continuously improve reliability, extend beyond our V12 – 20% speed improvement and delivers a more cloud, database, and API friendly solution for simpler and less expensive integration.

Unica users have always wanted more features and functions, and the Dockerized CICD upgrades allow our users to see their product feedback at forums and events become a reality much faster than ever imagined. Upgrades to features, functions, and fixes can all be delivered very quickly with a greatly reduced testing cycle for the users. They will be able to do even more with increased flexibility, and big capability jumps as we add even more to the Unica suite in V12 and subsequent releases.

With v12.1, Unica is an Enterprise-Class CX platform that supports dockerization and a premise agnostic and cloud-ready solution.

HCL Unica Docker Images

Unica Marketing Suite is fully dockerized. Each of Unica product has a separate Docker Image.

Dockerfile, Docker Image, Docker Container

Below is a list of v12.1 Unica Docker images ( these are available on FlexNet ):

Virtual Machine vs. COntainerization

Dockerization opens the Unica suite up to a concept of CI-CD. With CI in place, a shortened and desired release cycle can be achieved.

Which technology stack is supported by Unica Docker Images?

Application Servers like Tomcat, JBoss EAP, and Weblogic are supported. Tomcat is embedded within the Images. This enables an in container JVM process for the applications. JBoss EAP and Weblogic are externalized app servers. Oracle, DB2, and MariaDB are supported as System Databases with the Docker Solution. Unica Docker Images are centos based, Linux OS is supported for Docker deployments using Helm Charts. To learn more about 

Docker Image Deployments

Completely automated and configuration-driven Unica Installation and Deployments are now possible using Unica Helm Charts. With Unica Docker Images, upgrades from on-premise to Docker version is also supported. Unica Docker Containers completely manage this upgrade. To provide an easy path to scale your system and manage an easy upgrade, dockerization has helped many of our clients and us, and we couldn’t be happier.

To learn more about the innovative ways Uncia works with Docker, have a look at the webinars we have conducted around cloud-native deployment and 12-things-no12-dockerization.

Unica Docker - Cloud Native

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Further Reading
Marketing & Commerce | March 19, 2021
Unica’s Cloud Native Journey
With the release of Unica v12.1 this past summer, we introduced Unica as “an integrated, cloud native platform that powers precision marketing at scale.” That is a really bold statement! I’ve been a proud member of the Unica Professional Services Team (first at Unica, then IBM, and now HCL) for the past 20+ years, and in this blog post, I would like to share with you Unica’s Cloud Native Journey. I want to share Unica’s Cloud Native Journey for two reasons: 1) it has been a journey, and we are not yet finished with this journey, and 2) no doubt your organization is on its own journey to the cloud and if you are like most folks we talk with this journey is not often a straight line, but more of a zig-zag, with some stops along the way! So reading about Unica’s Cloud Native Journey may help you better appreciate your organization’s journey. Before I share the details of our journey, you may be wondering, how can we make the claim that Unica is cloud native? Did you know of an organization named the Cloud Native Computing Foundation (CNCF), founded in 2015 as a project of the Linux Foundation? Its purpose is to advance container technology and to align the tech industry around its evolution. The CNCF distinguishes between cloud applications – software enabled by a browser connected to a cloud-based infrastructure vs. cloud native applications – software that is containerized and supports dynamic orchestration. They have established tenets of what makes software cloud-native, so let’s have a closer look at that. There are ten tenets of cloud native software from the CNCF, and here is how we measure up. Still, before we dive into the details, this organization has only been around for 6 years, so unless an...
Cloud Native, Marketing & Commerce | January 8, 2021
Unica Discover is Cloud Native!
Cloud-native is the biggest enabler of the generation and helps you to deliver business value by providing you the flexibility to quickly incorporate user feedback for continuous improvement. With the latest feature release, Unica Discover has become cloud-native. Why go Cloud-Native? Cloud-Native applications have several advantages over typical on-premises deployments. Unlike traditional applications, Cloud-Native application resources are automatically provisioned and released with an on-demand allocation of infrastructure. With auto-scaling, complex up-down process needs are addressed, and resources are paid for on a need-only basis. Container-based platforms decrease the time taken to deliver new products and services to market.  HCL understands the customer's needs to have a stable infrastructure that is also primed to scale up or down based on the times of the year. Reduced cost through containerization and the ease of managing the infrastructure will translate to a better customer experience. Unica Discover Is Dockerized! Along with the traditional on-premises solution, Unica Discover is now cloud-ready for any infrastructure options with Docker containerization. With this, Unica Discover has become more flexible, scalable, and manageable, leveraging the Continuous Integration / Continuous Delivery (CICD) model. Dockerized CICD upgrades will allow upgrades, features, enhancements, and fixes to be delivered to customers more frequently and reduced time for testing and deployment! A traditional Unica Discover deployment has Linux components (DNCA and Packet Forwarder) and Windows components (Routing, Processing server, Reports, Replay server, and DB server). All of the Windows components can be deployed in one server or distributed across servers for larger-scale implementations, and the servers themselves can be physical or virtual. In the cloud-native deployment, we have containerized these components and provided Docker images for each. The ports required for communication within the different components, capturing data from Packet Forwarder to DNCA, and forwarding that data to Routing are all automatically managed...
Marketing & Commerce | September 9, 2020
Unica- A Cloud-Native Marketing Platform
Why Unica Cloud-Native? We are in the midst of an information technology revolution driven by the cloud. The emergence of containers, with their fast startup, standardized application packaging, and isolation model, is further contributing to efficiency and agility. Along with the benefits of Docker like reducing hardware resource costs, ease-of-use, portability, scalability, and modularity of deployments, Kubernetes provides container-orchestration capabilities for automating application deployment (rollout and rollbacks), workload scaling, and high availability. Helm charts leverage Kubernetes packages to streamline the installation and management of applications deployed on Kubernetes. 1. Faster release pace  Unica Docker Images will be rolled out for each release and/or fix pack. Time to market has become the key differentiator between the most innovative organizations and their lagging competition. With this deployment approach, Unica can build and ship more value to its customers. With this deployment approach, it is very easy for customers to consume new releases. 2. Better CX HCL Unica will ship Docker Images with new features faster and keep iterating continuously. An extensive set of APIs in the Unica Products would enable integrations with enterprise data stores. Overall, Cloud-native applications allow you to improve your customer experiences. 3. Ease of Application management Cloud-native also has many options to make infrastructure management effortless. With helm charts, application management, monitoring, deployments will be easy, automated, and configuration driven. 4. Reduced cost through containerization Containers make it easy to manage and secure applications independently of the infrastructure that supports them. The industry is now consolidating around Kubernetes for the management of these containers at scale. Alongside Kubernetes, there’s a host of powerful cloud-native tools and standardization of infrastructure and tooling. This, along with open-source technologies, drives down costs. Pricing flexibility models are all enabled with a cloud-native deployment approach. 5. Building Reliable systems With modern cloud-native approaches...