Great things come with Unica V12! We recently published a series on The 12 Things We Love About Unica V12.0, which focuses on the aspects unfolding from being a place for centralized offer management to the capabilities of turning cloud-native for deployments. It has demonstrated how Unica is easier to install, scale on-demand, faster to upgrade, and has received so much interest.


 Docker is currently one of the most popular containerization technologies and an industry buzz. At HCL, we understand our customers’ need for greater usability, flexibility, and a high level of stability. We strive to provide all of this and more with the latest technology.  As Docker becomes more popular along with the availability of tools like Kubernetes and Helm, it has become a boon for IT professionals who have the requisite expertise. This not only includes pre-built Docker images but also leverages the orchestrating capability of Kubernetes and Helm. It is never a repeated day at HCL Software for any of our recently acquired products, including the full Unica Suite. With v12.1 release, Unica has dockerized all of its products, and Docker Images can now be deployed on Kubernetes using Helm charts. Dockerized Unica Products have many advantages ranging from easy installation to cloud readiness.

What Problems Does Docker Solve for the CMO, CTO, the Marketing Leadership, and the User?

For the Leadership (CMO, CTO, other C levels), the most significant problem is that of software currency and reliability. Software version stagnation is a known problem occurring in the Martech space.

Unica has dockerized all of its products, and Docker Images can now be deployed on Kubernetes using Helm charts

This is a situation, where whatever initial version of Martech software is installed, is rarely upgraded. The company faces challenges in experiencing great new features such as the goal-based marketing in Journey or the drag and drop features that come along with the new features and updates of the software. If you want to learn more about how all these features could be updated in your version of Unica, read about 12 things in version 12, and how with Docker, these features get seamlessly integrated to your Unica version. CMO’s and other Unica users want easy and frequent fixes or feature updates to upgrade the software inexpensively to remain on the cutting edge of competitive features and functionality. They also wanted to assure their teams are more productive without long cycles dedicated to costly and complex upgrade projects and a system that is up to date with the new 2020 Unica features.

Robustness – On-Prem as well as Cloud First

Initially, Unica was viewed as only an on-premises solution and required one-off support outside of a cloud strategy. However, with the driving times of transformation and with a cloud-first strategy mindset, Unica is cloud-ready for any infrastructure strategy with Dockerization and CICD. Unica is now delivering one of the most flexible, scalable, and current Martech solution (v12.1) in the industry.

You can always get in touch with us to know more about Unica on Cloud in its strategic and technical details.

The Marketing Leadership want currency, reliability, open integration, and speed. The primary feedback we heard from the Unica Marketing Leaders was around the currency and integration capabilities. They wanted to see a faster turnaround of fixes, more open integration, and a more cloud-friendly solution. With the Dockerized release, V12 delivers the capabilities to remain current, continuously improve reliability, extend beyond our V12 – 20% speed improvement and delivers a more cloud, database, and API friendly solution for simpler and less expensive integration.

Unica users have always wanted more features and functions, and the Dockerized CICD upgrades allow our users to see their product feedback at forums and events become a reality much faster than ever imagined. Upgrades to features, functions, and fixes can all be delivered very quickly with a greatly reduced testing cycle for the users. They will be able to do even more with increased flexibility, and big capability jumps as we add even more to the Unica suite in V12 and subsequent releases.

With v12.1, Unica is an Enterprise-Class CX platform that supports dockerization and a premise agnostic and cloud-ready solution.

HCL Unica Docker Images

Unica Marketing Suite is fully dockerized. Each of Unica product has a separate Docker Image.

Dockerfile, Docker Image, Docker Container

Below is a list of v12.1 Unica Docker images ( these are available on FlexNet ):

Virtual Machine vs. COntainerization

Dockerization opens the Unica suite up to a concept of CI-CD. With CI in place, a shortened and desired release cycle can be achieved.

Which technology stack is supported by Unica Docker Images?

Application Servers like Tomcat, JBoss EAP, and Weblogic are supported. Tomcat is embedded within the Images. This enables an in container JVM process for the applications. JBoss EAP and Weblogic are externalized app servers. Oracle, DB2, and MariaDB are supported as System Databases with the Docker Solution. Unica Docker Images are centos based, Linux OS is supported for Docker deployments using Helm Charts. To learn more about 

Docker Image Deployments

Completely automated and configuration-driven Unica Installation and Deployments are now possible using Unica Helm Charts. With Unica Docker Images, upgrades from on-premise to Docker version is also supported. Unica Docker Containers completely manage this upgrade. To provide an easy path to scale your system and manage an easy upgrade, dockerization has helped many of our clients and us, and we couldn’t be happier.

To learn more about the innovative ways Uncia works with Docker, have a look at the webinars we have conducted around cloud-native deployment and 12-things-no12-dockerization.

Unica Docker - Cloud Native

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Further Reading
Unica goes cloud-native
Marketing & Commerce | September 9, 2020
Unica- A Cloud-Native Marketing Platform
Why Unica Cloud-Native? We are in the midst of an information technology revolution driven by the cloud. The emergence of containers, with their fast startup, standardized application packaging, and isolation model, is further contributing to efficiency and agility. Along with the benefits of Docker like reducing hardware resource costs, ease-of-use, portability, scalability, and modularity of deployments, Kubernetes provides container-orchestration capabilities for automating application deployment (rollout and rollbacks), workload scaling, and high availability. Helm charts leverage Kubernetes packages to streamline the installation and management of applications deployed on Kubernetes. 1. Faster release pace  Unica Docker Images will be rolled out for each release and/or fix pack. Time to market has become the key differentiator between the most innovative organizations and their lagging competition. With this deployment approach, Unica can build and ship more value to its customers. With this deployment approach, it is very easy for customers to consume new releases. 2. Better CX HCL Unica will ship Docker Images with new features faster and keep iterating continuously. An extensive set of APIs in the Unica Products would enable integrations with enterprise data stores. Overall, Cloud-native applications allow you to improve your customer experiences. 3. Ease of Application management Cloud-native also has many options to make infrastructure management effortless. With helm charts, application management, monitoring, deployments will be easy, automated, and configuration driven. 4. Reduced cost through containerization Containers make it easy to manage and secure applications independently of the infrastructure that supports them. The industry is now consolidating around Kubernetes for the management of these containers at scale. Alongside Kubernetes, there’s a host of powerful cloud-native tools and standardization of infrastructure and tooling. This, along with open-source technologies, drives down costs. Pricing flexibility models are all enabled with a cloud-native deployment approach. 5. Building Reliable systems With modern cloud-native approaches...
Marketing & Commerce | November 17, 2020
Unica Named a November 2020 Gartner Peer Insights Customers’ Choice for Multichannel Marketing Hub.
HCL Software is excited to announce that Unica, a leading enterprise marketing solution, has been recognized as a November 2020 Gartner Peer Insights Customers’ Choice for Multichannel Marketing Hub (MMH). Our team at Unica takes great pride in this distinction, as customer feedback continues to shape our products and services. In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. Here are some excerpts from customers that contributed to the distinction: “A solid product with deep user community and good integrator expertise in region.”- Head Of Marketing Data & Analytics in the Finance Industry “HCL Unica is a great Campaign Management tool which generate good revenue for organisation.”- Senior Manager in the Services Industry "HCL Unica is a great ROI Marketing Automation tool.”- Associate Director in the Manufacturing Industry Read more reviews for Unica here. Everyone at Unica is deeply proud to be honored as a November 2020 Customers’ Choice for Multichannel Marketing Hub. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice announcement. To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction! If you have a Unica story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in. The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used...
Marketing & Commerce | November 12, 2020
Manage TVC-Grid Validation in Unica Plan – A Systematic Way
Marketers are always looking for tools and processes to manage their marketing operations, streamline workflows, optimize the budget spend, resources, and manage other marketing assets. MRM is a single solution that can take care of all your needs, from strategic planning to executing a certain marketing activity and ensuring that consistency binds the team together. Unica Plan is the solution that Unica Suite offers to manage all your marketing needs and activities. HCL Unica Plan (Formerly known as Marketing Operations) supports the feature called Tabular View Control (TVC) Grid, where the marketer can choose and arrange the different attributes like Text, Numeric, Date, etc. which they want to use for tracking their business activities. Grids are mainly used for collecting data, in the user interface, it appears like a table or a list. You can enter data into the cells of the grid according to the selected attributes and their data type. Apart from this, the product supports the customization of grid attribute(s) with validation; for example, the attribute should start with a specific character/word OR attribute should not allow entering beyond a certain limit OR attribute should only allow data between a certain range, etc. “com.unicacorp.uap.grid.validation.plugin.GridValidatorPluginImpl” validator is delivered with HCL Unica Plan which can help you to define the validations on-grid attribute(s). This validation plug-in supports two types of rules. ROW: row-level rules are executed first. GRID: grid-level rules are executed after row-level rules. HCL Unica Plan ships with the following sample rules. BeginsWithRule DateCheckRule RangeCheckRule UniqueCheckRule This article will help you to understand the grid validation, data validation rules, and how to implement the ROW level validation using the "BeginsWithRule" rule with the Text Single Line Type attribute. Let’s follow the step by step approach to learning the validation. Create the new grid frame using the Form...
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