Unica Insights
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Number of Posts: 5
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Marketing & Commerce | May 12, 2021
Unica Discover – Configuring HBR (Health-based Routing) Transport Service Pipeline Agent
Transport service is a 32-bit process. Multiple pipeline agents are running under transport service. HBR is one of the pipeline agents. HBR can run the main process (parent pipeline) and also child pipelines.
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Marketing & Commerce | October 7, 2020
Unica Discover- Formulate Your Customer Experience Strategy
Customer experience (CX) covers every aspect of a customer’s journey with your brand (first contact to becoming a happy and loyal customer.) It is a holistic perception a customer has for your brand or service irrespective of the engagement channel.
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Marketing & Commerce | June 30, 2020
Welcome to Unica Live!
Unica Live is our brand new digital events platform that consolidates all of our enablement, event and strategy content into one easy-to-access platform. It is our dynamic solution to meet our customers’ needs and expectations for an all-encompassing and easy-to-access resource destination.
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Marketing & Commerce | May 20, 2020
How to measure your Marketing Performance in easy steps with Unica Insights
Marketing reports are a great way to look for insights from the ongoing campaigns or other activities. They help in developing strategy & next set of action
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Marketing & Commerce | April 16, 2020
12 Things We Love About Unica v12.0. Which one will be your team’s reason to upgrade?
For the past 20 years, I have been a part of the Unica Professional Services Team, first at Unica, then at IBM via the Unica acquisition and now at HCL via Unica divestiture from IBM.
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