Managed Service Providers
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Number of Posts: 2
Automation | April 12, 2022
HCL BigFix for Managed Service Providers (MSPs) 
BigFix is an effective endpoint management solution for Managed Service Providers who require a multi-tenant endpoint management solution without the need for complex networking or server requirements. 
Digital Solutions | November 7, 2019
Welcome to the HCL Cloud Hosting Partners
On October 30, we announced our newly selected Managed Service Providers (MSPs), called HCL Cloud Hosting Partners, with transparency into our selection process, data migration strategies by the desired destination, and a timeline for next steps. We also launched a new website for our HCL Cloud Hosting Partners with additional information you may need in support of your migration.   As of today, our MSPs called HCL Cloud Hosting Partners are: Belsoft Group ISW These organizations have been working with us hand-in-hand to build: Private cloud services for Mail, Applications, Connections, and Sametime. A multi-tenant public cloud offering for Connections, Engagement Center, and Sametime Chat. For clients of Domino Apps on Cloud, we are working on a similar private-cloud HCL offering for launch later this year. Details will be available shortly. Our selection process: Our announcement today signals only the start of our planned HCL Cloud Hosting Partners globally. In order to provide clarity on our selection process, please review the minimum criteria that were used in selecting our first three partners: Active MSA (+addendum, if selected)​ Minimum 1 HCL Master​ Validate HCL Digital Software product portfolio experience​ Global data center ability​ Ability to provide L1 & L2 support​ Ability to provide 24x7 support with the exception of scheduled maintenance​ Minimum 5 years of experience hosting and operating HCL (or IBM) products​ Agrees to host multi-tenant Connections, Sametime, and Domino for mail and apps (with the option of chat) in a private cloud​ Provides all major data-security certifications and compliance​ Meets or exceeds industry-standard security and compliance requirements both physical and data​ Provides, or provides upon customer request, disaster recovery capability  Returning to on-premises delivery At HCL, we want to provide you with the options that work best for you.  As an alternative to the MSPs above, SCN/Verse, and...
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