HCL Workload Automation (HWA) seamlessly orchestrate complex workflows across multiple platforms and applications, allowing our customer to extend the outreach of automation to different domains, including RPA, ERP processes and cloud orchestration.

A company's ability to deliver value to its customers and stakeholders is a topic that continues to be discussed at the leadership table.

A retailer needed an information-rich experience that would attract and engage online customers to grow its business. 

A DXP must be more than just a website and its content. A powerful one offers an experience that delivers the “moments that matter” and delivers trust.

HCL Domino is a secure, enterprise-grade, application development platform that helps thousands of organizations around the world.

This Blog aims to showcase how we can use HCL Workload Automation to Implement a Request Management Workflow for a repeated task for a Service Line and how the complete request can be managed End to End through HWA.

At HCL Software we introduce to you HCL SoFy, the easiest way to deploy your HCL Software products in Kubernetes in minutes. Browse our extensive catalog of enterprise software products and rest APIs to develop rich and more powerful applications with enduring value. 

Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage applications across a global network of Microsoft-managed datacentres. You can build applications using any language, tool, or framework. And you can integrate your public cloud applications with your existing IT environment.”Azure is incredibly flexible, and allows you to use multiple languages, frameworks, and tools to create the customised applications that you need. As a platform, it also allows you to scale applications up with unlimited servers and storage

Every successful company invests in customer experiences, but far fewer are making the kind of investments in employee experiences that truly matter. As companies add more and more applications to support their business and customers, employee experiences can be neglected — even though now the need has never been greater. Digital platforms and tools are an essential component of an effective business to employee (B2E) strategy. An employee experience is the sum of interactions and exchanges an employee has within their company — both personally and organizationally. How an employee perceives his or her journey through all the touchpoints within the organization matters. A lot. Why? Because employees are the true drivers of your business and the better the employee experience, ultimately, the better the customer experience. A Gallup study found “that companies with highly engaged employees outperform their competitors by 147% in earnings per share,” and that highly engaged employees are energized through an exceptional digital workplace. Businesses are also seeing a cultural shift with new norms and expectations from employees. Add to that the recent pandemic, which has accelerated the use of digital tools and driven the need for companies to invest in digital platforms like never before. As employee demands and outside pressures continually grow, companies can’t afford to ignore these expectations if they want to attract and retain talented employees and teams. Employee portals are key to improving the overall employee experience. Whether it’s an employee searching for IT support documentation or taking an eLearning class online, these B2E portals offer the opportunity for businesses to radically improve the employee experience. You first need to understand why your employees would be using intranet portals. Are portals used to collaborate with other employees, search for answers to common questions or just necessary for getting work done? Gaining...