The Paradigm B2B Enterprise and Mid-market reports are live! This in-depth vendor analysis is a dedicated assessment of the top ecommerce platforms in the B2B space led by Andy Hoar, a long-time analyst and influencer in the B2B ecommerce space. Andy and his team conducted extensive research including live demonstrations with Q&A, interviews with customers and more to ensure a comprehensive and accurate reflection of the platforms’ capabilities. HCL Commerce medaled almost as much as Michael Phelps! We received medals in 8 out of 10 categories for both the Mid-market and Enterprise reports, a significant improvement over the 2020 reports where we received medals in 5 out of 10 categories. We also increased the quality of our medals from 4 bronze and 1 silver in 2020 to 3 bronze, 4 silvers and a gold! I think the biggest story is to come out of this is that Andy (and the analyst community) is starting to see the improvements we are making in our platform and the fundamental benefits inherent in cloud-native commerce. The proof is in the pudding as they say and by showing Andy what’s possible and having our clients tell him how powerful the platform is, we’ve seen the positive outcome in the 2021 report. Below are some of the areas Andy highlighted for HCL Commerce: 1. Handles complexity well 2. Ability to create custom catalogs 3. Facility for spinning up and managing dealer sites 4. Strong promotions functionality 5. Mature back-end interfaces and punchout- related workflows And a great quote directly from Andy: “Customers spoke highly of HCL Commerce’s platform stability and performance with one customer calling it “very powerful.” Some clients commented about HCL’s limited independent partner footprint, underpowered functionality in a few key product areas (e.g., PIM, OMS), and the measurable effort that can...

What is Cloud-Native Commerce and Why Does it Matter?Digital commerce was revolutionized by the introduction of cloud computing over two decades ago. Cloud provides merchants with obvious benefits read the blog for more details.

We are excited to announce that HCL Commerce on Now is now available. Everybody loves HCL Commerce but what is HCL Now and why do we have an offering called HCL Commerce on Now? Here is the complete details.

As part of the HCL Now launch, Unica Discover on HCL Now is now available as a cloud-native-as-a-service solution.

I love it when I get to share good news from our customers! The mantra for HCL Commerce is ‘The Transaction Platform that Helps you Sell More’ and that is exactly what Follett Higher Education is proving across more than 1800 storefronts! But let’s step back and share some history first: 2017/2018 - Follett was facing competitive pressure and decided to engage a top consulting firm to review the market for B2B2C platforms before committing to HCL Commerce V9, a cloud native solution. 2019 – Follett went Live with HCL Commerce 2 months before their ‘Rush’ season for Back to College and delivered amazing results for the business. 2020 - After a year Follett shared that they wouldn’t be here if they hadn’t implemented a cloud native platform, HCL Commerce V9 and been able to scale to meet dramatic increases for their online business during the pandemic. Revenue up 135%. Visit up 55%. Order up 140%. 2021 – Follett press release announces ‘Impressive Jump to #57 on Digital Commerce 360’s 2021 Top 1000 Report’ due to sales increase and conversion rates driven by platform enhancements. You can read the Follett PR here, the numbers are impressive. Follet: Jumped from #92 to #53 in the Digital Commerce360’s 2021 Top 1000 report. Achieved a remarkable 88% increase in online sales, which outpaced the average from the U.S. online retail market, of 32.4% Follett’s online conversion rate improved to 8.5%, compared to an average 2.9% across the Digital Commerce 360’s Top 1000. All credit goes to Follett for an incredible year and how they used the HCL Commerce platform to help them sell more. If you want more information on the capabilities that deliver amazing results for all our customers, click here and schedule a demo. Or hear from Lori Krzyzewski, SVP for...

The future of commerce IS cloud-native. We are investing heavily in our cloud-native capabilities because we believe this and so do our clients – so much so that they trust our vision to grow their sales beyond $160 billion annually.