Plans to shake up the industry and grow rapidly  In a matter of a few short weeks after selecting HCL Commerce and Perficient as their digital transformation partner, 2-10 Home Buyers Warranty (“2-10HBW”) went live on V9 with the first phase of their new digital initiative that will create a holistic customer view and enhance the user experience www.2-10.com.  2-10HBW, a home warranty company that provides products and services for homeowners, real estate professionals, and builders, provides its customers online access to products and services, including purchasing coverage, filing a claim, and viewing the status of their claims and coverage, among other capabilities.  “We’re excited to announce this project and to collaborate with such capable partners,” said Steve Martinez, Chief Innovation and Technology Officer at 2-10 Home Buyers Warranty. “As we continue to grow our business, we have been highly selective of the technology we use to ensure it can support us as we evolve, and we believe HCL Commerce has the capability to scale to meet our needs. A project like this requires a trusted partnership, and Perficient has proven themselves to be a collaborative and reliable partner with the experience to match.”  “2-10 Home Buyers Warranty is one of the premier home warranty companies, and we’re thrilled to partner with them to digitally transform their business,” said John Ambrose, managing director of Perficient’s commerce practice. “Today’s customer platforms provide users with seamless experiences at their fingertips while giving businesses the visibility they need to acquire new customers and retain existing ones. We look forward to collaborating with HCL and deploying our expertise to deliver a quality customer experience to 2-10 Home Buyers Warranty.”  Another great example of how HCL Commerce goes beyond the transaction to help our clients deliver an innovative end-to-end customer experience. With a cloud native...

Bajaj Electricals Limited – part of “Bajaj Group” is a globally renowned and trusted company. Their business is spread across – Consumer Products (Appliances, Fans, Lighting), Exports, Luminaires and EPC (Illumination, Transmission Towers and Power Distribution). They recently launched a brand new ecommerce site designed to deliver a world-class experience for their customers while reducing the time and effort required to maintain the platform – giving them more time to focus on business-driving innovations. This is a great example of the API-first nature of the HCL Commerce platform as Bajaj needed their partner Solveda to integrate the platform with a complex Oracle ERP in the backend, Adobe Experience Management on the front end and their IBM Sterling Management system. And on top of that, they built a custom ecommerce site that truly captured their brand. “It was a great experience working with the Bajaj team. They really had an ambitious vision for how they wanted to update their commerce site and make it more focused on the customer’s experience. Thankfully our team at Solveda was able to leverage the full capabilities of HCL Commerce [V9] to execute against Bajaj’s vision and deliver an excellent commerce site in the given time frame.” Deepak Agarwal, CEO India, Solveda. The end result is a beautiful, custom-built website that delivers a clean, simple shopping experience for their customers with a lightning fast experience...all while maintaining their existing technology stack. https://shop.bajajelectricals.com/home  

How can DevOps help increase the impact of digital transformation? HCL Software DevOps joined DevOps.com to discuss this topic.

HCL and IBM are pleased to announce a new release for Workload Automation, version 9.5.0.2, with enhancements that expand the innovations delivered with version 9.5 and enable the orchestration of new scenarios, particularly for data center automation. Register for our webinar on May 27 to learn more. A new website, the Automation Hub, has been launched to allow our customers to easily find all the integrations available to orchestrate their business-critical processes. Our Line of Business users are now fully empowered with all database and plan objects available in workflow folders and the possibility to delegate the business control on the folders. New features are also available for the Z engine, as the integration with ZoweTM or the automatic deployment of new plug-ins, because for HCL and IBM mainframe matters. Take a look at this video for an overview of all the features! Orchestrate Your Business-Critical Processes Welcome to Your Automation Hub! Workload Automation customers have now a place where they can find the collection of all the out-of-the-box integrations provided by HCL and IBM and all the integrations created by our business partners. Moreover, if you do not find the integrations that you are looking for, you can make a request for it or create it yourself and share your integration with the community: the new Workload Automation Lutist Development Kit can be downloaded. All the integrations with job type plug-ins are available for both distributed and mainframe customers, require either dynamic or z-centric agents and the Dynamic Workload Console for job definition. The website includes descriptions of scenarios and use cases for all the integrations available. The new integrations available on the Automation Hub are job type plug-ins for Ansible, Chef Bootstrap, Chef Runlist, Kubernetes and UrbanCode Deploy applications and a plug-in for Zowe CLI, an open source...

What we are doing with WAS? HCL is bringing renewed energy to Digital Experience, as we add new capabilities and move to a much more aggressive release schedule. Customers often ask what we are going to do with IBM® WebSphere® Application Server (WAS) and the purpose of this post is to explain what we intend to do. Customers around the world have entrusted HCL Digital Experience with their business critical workloads for 20 years. WAS clustering provides a rock-solid foundation for that, and as a result unplanned outages are very rare and performance is consistently excellent. We are not going to treat that lightly or recklessly. What is rock solid, but flexible? That said, our customers are also asking us for a less monolithic approach to HCL Digital Experience (DX). Many of them are investing in Kubernetes as the runtime environment of the next decade. We are responding to that demand with the support for Kubernetes that we released in HCL DX v9.5 and enhanced subsequently.  HCL's strategy is to provide a gradual approach, in order to minimize disruption for our customers, while enabling new runtime architectures as quickly as possible. When we released HCL Digital Experience 9.5 in September 2019, we announced that it would be supported for at least another five years. This means customers can continue to run their WAS clustered environments during this time, and we will continue to enhance it.  In this release, we added a supported option to run the product in a Kubernetes environment, such as Red Hat's OpenShift or Amazon EKS. More Kubernetes platforms will follow, driven by customer demand. Existing applications will run on this platform, and most customers should be able simply to redeploy their applications using the staging-to-production workflow.  Existing portlets and themes will also still run in Kubernetes...

If you do business online, you need to worry about the full range of your visitors’ digital customer experiences. What if you could create, manage and deliver engaging and personalized omnichannel experiences with a single digital experience platform?