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Behavioral insights
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Number of Posts: 3
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HCLSoftware | February 3, 2023
CX North America: Discover How to Understand Behavior Analytics + Make Smarter Business Decisions
CX North America is fast approaching, and the HCL Discover team will be there. We’re excited to show and present how Discover works to provide deep behavioral insights into the online user journey. In addition, we will have a booth to give personalized attention to attendees on topics like predictive analytics, session replays, proactive struggle detection, browsing behaviors analytics, and live session replay.
Customer Engagement Complacency
Marketing & Commerce | July 14, 2021
Consumer Engagement Complacency
Learn how to build a holistic consumer engagement platform to support message delivery through the various channels required and back it up.
Unica Discover- Formulate Your Customer Experience Strategy
Marketing & Commerce | October 7, 2020
Unica Discover- Formulate Your Customer Experience Strategy
Delivering a remarkable customer experience depends on how you, as a brand, interact at every touchpoint, like sending an email after a customer has made a purchase.
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