Latest Articles

Automation | September 18, 2019
Power Management is Still Relevant
Power management has gained renewed interest to many IT and security organizations because (1) power savings can drive a significant operating expense reduction, (2) the risk of security incidents and breaches can be reduced, and (3) first pass patch success rates can be improved. These three objectives can be realized using BigFix Power Management, a capability included in BigFix Lifecycle. Reduce Power Costs In the past, power management was all about savings including electricity, cooling requirements, reducing carbon footprint since a considerable amount of power was consumed.  Much of the time, these desktop computers were idle – users not logged in – at times during the day, all night, and over weekends costing corporations potentially an extra hundred dollars or more per computer each year. The adoption of laptops changed this dynamic as power consumption became an integral part of laptop design. Lower power CPUs, LCD displays, solid state hard drives and powerful batteries reduced the power consumption significantly. When laptops are plugged in at the office, however, they often run in high efficiency mode and are attached to external monitors – both of which consume more power than expected. Additionally, 68 percent of organizations report that desktops are still the primary computing device for employees.[1] Relying upon employees to voluntarily adopt power saving practices and habits is typically ineffective.  Organizations can realize significant power savings by enforcing power saving policies, on both laptops and desktops, and prevent users from changing configurations. BigFix Power Management includes a number of strategies for saving power all workstations. Some common power saving strategies are Enable Monitor Standby – Monitors represent a significant portion of power usage for desktops and laptops. Enabling Monitor Standby has minimal end-user impact because most monitors recover quickly from low power mode. Monitor Standby can be easily combined with...
Secure DevOps | September 18, 2019
Unpacking the FUD from security vulnerability disclosures
AppScan develops better ways to focus our customers’ attention on the application vulnerabilities that matter.
Digital Solutions, Marketing & Commerce | September 17, 2019
Are your practitioners armed with the tools they need to create digital experiences that users demand?
Don’t you hate it when you’re trying to create an attractive marketing page, or a powerful web experience, and the tools just seem to get in your way?  Do you need to create an attractive marketing page, but the backend tools are lacking? Are you frustrated looking for skilled resources to manage and create the experiences? We can help. HCL DX 9.5 features a new, consolidated user interface called “Practitioner Studio” and a completely new demonstration site called “Woodburn Studio”. Between them, these provide a modernized and consolidated landing page for authors and site administrators.  Why does this matter?  Well, the new Practitioner Studio brings together all of our tools –content creation, site management, personalization, and admin capabilities – into a single, convenient workspace.   Our existing customers will find that navigation needed to accomplish common tasks in HCL DX are streamlined and intuitive, and it makes it much easier for new users to learn how to use the product and get new content published in minutes. Need a way to get your creative juices flowing?  Great news – we have also built a new demonstration site called “Woodburn Studio.”  This site is a gorgeous demonstration of the product’s capabilities and will provide a good foundation to extend our range of demonstrations and samples in the future. Taken together, these capabilities are a first step towards a much more extensive modernization of the HCL DX user interface.  This will help provide a faster time to market for the digital experiences for all of your audiences, as well as help empower business users.  Now you have the most powerful DX platform on the market – with an upgraded practitioner experience to match. Creating, managing, and publishing memorable experiences more effectively has never been easier. Join us at our DX Inspire v9.5 launch...
Marketing & Commerce | September 17, 2019
Unica Director – ActiveMQ Configuration for Flowchart Monitoring
Unica Director provides the users with the capabilities to monitor Campaign flowcharts. This allows the user to see flowchart execution data like (running, stopped, paused, completed, failed), etc. Additionally, the user can see the details like start time, end time, and the time taken by each process box execution. Monitoring also allows the user to check the query execution underlying to each process box. This blog explains - How flowchart execution details become available in Marketing Software Director using Active MQ? Before we start discussing on how to configure ActiveMQ, I suggest taking a look at preparations that are needed beforehand. You can refer to blog - How to get ready to install Unica Director? How it happens? Flowchart execution data is important for the marketer to plan flowchart execution activities better. A marketer needs a lot of details to be on top of execution monitoring. Moreover, this information also allows the marketer to resolve the execution failures and tune the flowchart executions better. This vital information consists of: List of all flowchart being executed Flowchart execution start/end time Flowchart execution status (running, stopped, paused, completed, failed, etc.) Flowchart process boxes execution statues Process box execution start time / end time Underlying queries being executed and time is taken by each database query in process box execution This information is primarily available with Campaign application (with Campaign analytical server). To share this information with Director, it is internally passed from Campaign analytical server to Campaign Web application. Irrespective of if the user has configured Director, or not this information would be available with Campaign web application. Campaign web application can share this information via message queue (in this case, Active MQ). This does not have any restriction on the user to configure Active MQ on Campaign web application. Active MQ...
Digital Solutions | September 17, 2019
Digital Solutions Cloud Strategy Update
At HCL, we take our customers’ needs and concerns very seriously. Since July, when we made the End of Service announcement of Connections Cloud, we have worked closely with customers and partners around the world to understand their needs, and how HCL can best position them for success now and in the future. We have heard that customers want choice, security, innovation, and continuity for their business. What follows is an update on our progress and some expectations as we move forward. Cloud destinations Customers have shared with us the desire to keep their data local to them, whether to meet industry security policies or local data residency requirements. To address this desire, HCL has a core set of geo-based partners that we believe are well-poised to deliver cloud services to our customers. This allows HCL to focus on world-class software development and increasing the velocity at which we bring a new capability to market, while the local business partners you know and trust in your local markets deliver the cloud hosting options you need. In the next month, HCL will announce a set of Managed Service Providers (MSP) called HCL Cloud Hosting Partners.  These organizations have been working with us hand-in-hand to build: Private cloud services for Mail, Applications, Connections, and Sametime, and A multi-tenant public cloud offering for Connections, Engagement Center, and Sametime Chat For clients of Domino Apps on Cloud, we are working on a similar private-cloud HCL offering for launch later this year using the latest Domino V11 release and containerization best practices. More information will be provided on the PaaS vendors supported, pricing and the steps to migrate. Returning to on-premises delivery At HCL, we want to provide you with the options that work best for you.  As an alternative to the cloud offerings stated...
Automation | September 13, 2019
The Continuous Wave of Critical Windows Patches Emphasizes the Need for Speed and Automation
Overview The recent wave of critical Windows vulnerabilities emphasizes the need for fast and effective patching. Most attackers exploit known vulnerabilities and implementing patch best practices is key to protecting your endpoints and your organization from cyberattacks. On August 13th, 2019, Microsoft released a couple of patches for Remote Desktop Services to address two critical vulnerabilities: CVE-2019-1181 and CVE-2019-1182. According to the National Vulnerability Database, these CVEs carry an impact severity of 9.8 (using the CVSS v3.0 Severity calculator). In other words, these patches are critically important since malware could exploit these vulnerabilities and propagate between vulnerable computers without user interaction.  These patches should be applied to Windows 7 SP1, Windows Server 2008 R2 SP1, Windows Server 2012, Windows 8.1, Windows Server 2012 R2, and all supported versions of Windows 10.  At the same time, Microsoft delivered another patch, CVE-2019-1162, for Windows 10 after Google's Project Zero identified a vulnerability which has existed within Windows for 20 years, beginning with Windows XP.  According to Microsoft, an attacker who successfully exploits this vulnerability could run arbitrary code in the security context of the local system; then install programs; view, change, or delete data; or create new accounts with full user rights. System Administrators are urged to expedite testing and deployment of these Windows patches. Microsoft accumulates security patches over a month and dispatches them all on the second Tuesday of each month. Every time they do, administrators must evaluate, test and install those patches across their Windows environment. Speed is very important since endpoints are most vulnerable to attack. Patch with Speed and Accuracy Patch automation can significantly reduce the patch time while increasing first pass success rates. Here are a couple of ideas:  First, consider using BigFix Autopatch. This feature gives you the ability to create rules for distributing patches to your organization in an automated...

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