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Generic Banner We are back from launching our newest release of HCL Digital Experience —DX 9.5 — an important milestone for both HCL and our customers. With DX 9.5, we are reinventing the market leading platform to provide more power and simplicity for digital experiences for all audiences.

We had two lively and well-attended events, one in Raleigh, NC, and one in Milan, Italy. It was wonderful to see so many customers and partners, and we were buoyed up by the palpable enthusiasm and energy in both cities. Key themes we explored were how this new version of our Digital Experience platform can help you reduce TCO, empower users, increase agility, and accelerate your time to market — all with unbeatable standardization and flexibility!


Deep thanks to our partners Asponte, Sirius, Base22, Streebo, and Tiny — we couldn’t have done this without you and we appreciate your dedication to the platform and to helping make our customers successful. We had more than 25 sessions, including sessions with our HCL Commerce and HCL Connections portfolios to really highlight the powerful integration capabilities of our platform. You can see the video highlight reel for Raleigh here.  We had a wonderful evening event sponsored by Asponte – where the great conversations continued and we continued to learn from each other.

Hightlights from raleigh 1 Hightlights from raleigh 2 Microsoft Teams Microsoft Teams Image


We continued the fantastic run in Milan, where we had more than 20 unique sessions and the help of our two fantastic partners, Factor-y and Streebo. It was great to start to share some of our deeper integration strategies of the future with our European partners and customers— sharing information about platform updates, detailed roadmaps, and excellent customer case studies.  Thank you to everyone who shared feedback on our planned product direction, and provided insights into key capabilities for our future releases.

Highlights from Milan 1 Microsoft Team Images Highlights from Milan 2 Highlights from Milan 3

We heard great feedback at both events. Some of the things we heard customers saying included:

“Deployment is so stable we forget about it.”
“HCL is making a better effort to listen.”
“Great energy at this event.”  and
“We are excited about the Media Library.” 

We also heard constructive suggestions:

“Need CI/CD best practices support.” and
“Keep working on LOB experience.”

We are listening to you, and grateful when you speak up. As always, submit your ideas for Digital Experience on our Ideas Portal.

If you are interested in becoming a sponsor user, sitting in on some product sprints, and directly helping us shape the future of the product, send us an email. And, if you missed these events – don’t worry. You can join the HCL DX 9.5 and Beyond webcast on November 14. Following that we will invite you to cast your vote on where we will gather together next year.

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