HCL Digital Experience v9.5 is a powerful digital experience platform optimized for deployment to Kubernetes container environments. With the HCL Digital Experience 9.5 Container Update CF202  release, a new cloud-friendly subscription pricing model and download is available. HCL Digital Experience v9.5 Cloud Native is a subscription pricing approach that aligns with cloud vendor consumption pricing practices.  It considerably simplifies how customers license DX 9.5 software for development, test and production, enables more predictable costs and easier consumption reporting. This model provides a consumption-centric rather than a capacity-centric approach to subscription licensing. Under this new model, customers select the number of user sessions to be consumed in their DX sites over a 12-month period. The HCL Digital Experience Cloud Native v9.5 subscription pricing model offers graduated tier-based pricing, with lower costs at each tier as user session quantities increase. This means you only pay for what you use.

Digital Experience User Sessions

As interactions with end users become increasingly “digital-first,” adding capability at scale to drive targeted, productive digital experiences that expand audiences and conversion rates is the name of the game. Digital Experience platform managers continually monitor user session levels, that is, the volume of web user sessions, and plan for capacity to support user traffic in their DX sites.

A “user session” is defined as the number of web sessions or other online interactions by anonymous or authenticated users interacting with HCL Digital Experience sites.  DX administrators can use standard web analytics packages such as Google Analytics to track user sessions consumed in DX sites.  See the Digital Experience Help Center topic Integrate Google Analytics with HCL Digital Experience for more information.

Digital Experience Cloud-Native v9.5 Subscription Tiers

The Digital Experience Cloud Native v9.5 pricing model offers allocations of user sessions in tiers that are consumed over an annual period.  For example, if the number of user sessions used across an organization’s DX sites deployed to Kubernetes would total to 2 million annually, HCL Digital Experience Cloud Native v9.5 “Tier 2” would be selected.  Each DX Cloud Native v9.5 tier includes an allocation of virtual processor core (VPCs) supporting production deployments according to pod CPU requirements for Digital Experience v9.5 cloud-native components. And under this pricing model, deployments to non-production, test, staging or developer environments are unlimited, offering greater flexibility and value to organizations moving to Kubernetes platforms.

HCL Digital Experience Cloud-Native v9.5 term pricing is also used for deployments to the HCL Now platform. HCL Now provides managed hosting services on dedicated, secure cloud container environments.  Hosting and management services offered can be found in the HCL Digital Experience on HCL Now Service description on the HCL Software License Agreement site.

Continuing to Use PVU-Based Licensing

With this announcement, there is no change to the existing PVU-based software pricing. Existing PVU pricing and parts are calculated according to the computing power of the hardware made available to the software operations, defined as Processor Value Unit (PVU) pricing. PVU pricing terms are outlined in applicable HCL Software License Agreement documents.  To determine the PVU costs for target hardware, HCL Software publishes HCL Software Processor Value Unit for Distributed Software and Capacity Counting Rules, along with an online PVU License Calculator tool.

Stay Informed!

To take advantage of his new pricing, please contact your HCL sales representative or BP. For more information about DX:  

  • Subscribe to the latest HCL DX news, interact with peer and HCL practitioners in the HCL DX Q&A forums
  • Access DX training materials in the HCL Software Academy
  • Take a test drive of HCL Digital Experience 9.5 from the HCL SoFy platform
  • Enroll in a complementary HCL Accelerator program for expert guidance to modernize, upgrade and maximize the business and technical value of your Digital Experience solutions

Thank you
HCL DX Product Team

Disclaimer: HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multi programming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results like those stated here.   

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