Digital Experience

Platform for combing content, applications & delivering personalized experiences

Latest Articles

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Digital Solutions | September 2, 2020
What Are Kubernetes and Docker? And Why Should They Be Part of Your Digital Solution?
Developers are becoming increasingly used to hearing the names Kubernetes and Docker in conjunction with one another. They’re both technologies associated with containers (packages of software that include all of the parts required to run an app, like the code and system libraries), but a common misconception is that they’re competing solutions. Developers might be familiar with “Kubernetes vs. Docker” discussions when, in fact, using Kubernetes with Docker is an excellent method of running containerized applications. But to understand what that means, we first have to look at what each platform does separately.  What Does Docker do?  Docker is currently the most popular container platform. In this context, containers are the solution to a classic developer dilemma: Often developers will write code that works perfectly well on their own machine, but fails when they try to implement it into the program it needs to live in. Containers are the solution to this dilemma — developers can package their code into one cohesive container image, which can then be run on any computer that also hosts a container platform.   30% of enterprise companies use Docker, and that number is steadily rising. If a developer can benefit from containerization, chances are they’ll look to Docker for their solution.  So, What Does Kubernetes Do, and How are They Related?  Now that you have a grasp on what Docker does and why it’s an important tool to be aware of, the first thing that’s important to understand about the Docker/Kubernetes relationship is that the two technologies serve fundamentally different purposes. As the Container Journal nicely put it, “Kubernetes takes containerization technology ... and turns it up to 11.”   Kubernetes arrived as a solution to the next conundrum that comes with containerization: Now that the containers exist, how can they be organized? If Docker is in charge of packaging and distributing an application, Kubernetes is in charge of scaling and monitoring those...
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Digital Solutions | August 18, 2020
IBM WebSphere Portal (or IBM Digital Experience) is now HCL Digital Experience and That’s a Good Thing. It’s time to upgrade
If you’re looking for the latest version of IBM Websphere Portal you’ve come to the right place. IBM Websphere Portal (IBM Digital Experience) became HCL Digital Experience back in 2019 and since then has released two major updates making HCL Digital Experience the most flexible and compatible digital experience platform on the market today.  As HCL Digital Experience, IBM Websphere Portal, has undergone a major transformation. HCL Digital Experience built upon the legendary reliability and security of IBM Websphere Portal by adding future ready features and intuitive UI redesigns to boost productivity by up to 60% and increase your ROI by up to 661%.  The New Features in HCL Digital Experience  With these new revolutionary updates, HCL Digital Experience (DX) currently ranks highest worldwide amongst providers of web experience management solutions. When organizations partner with HCL DX, they can expect:   The Ability to Integrate all the Things!  HCL DX delivers customer-centric and personalized experiences by integrating your organization’s data, services, and workflows to fully integrate your current technology stack into Digital Experience. The new Experience API interface makes it easy to manage all your API connections in an easy drag and drop way.   New Reliable and Scalable Technology  HCL Digital Experience utilizes Docker and Kubernetes to provide rapid installation, near-zero downtime and auto-scale capabilities. The automated provisioning, load balancing, and self-healing that Kubernetes offers significantly reduce the total cost of site ownership as well. Read more on how the State of Ohio was able to utilize these new features to handle a 3000% increase in traffic.   Rock-Solid Security and SSO  Intelligence-agency-grade encryption and cross-system authentication, even while at rest, is built into the core of HCL Digital Experience. Single Sign-On (SSO) ensures that team members can be securely authenticated and jump right into their secured, protected work.   New Practitioner-Friendly Tools  HCL Digital Experience took the robust content authoring capabilities of IBM Websphere Portal and turned it up to an 11 with a new reimagined user interface that dramatically reduces the learning curve and enables content to be created in half the time. Quickly build new content that responds to the market and industry needs without having to rely on IT. As agility is an increasingly important team...
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Digital Solutions | August 17, 2020
Engaging Video Content Improves Online Healthcare for All
Being at the forefront of the battle against Covid-19, health workers worldwide are working day and night, under extreme conditions, to treat infected patients and ensure the continuity of health services for their communities. While doing so, doctors, nurses, and health professionals face two unprecedented challenges. First, they need to stay continuously informed on accumulating trial treatment research and frequently changing clinic protocols for this little-known disease. Second, they must be able to do that while social distancing from their colleagues and working in small shifts to minimize contagion risk. Additionally, health providers find themselves at the tip of the spear in promoting the public's understanding and education that are essential to mitigating this crisis effectively. They need to be able to  reach their audiences online and through remote communication. Getting the Message to the Masses In times of crisis, people seek news, data, and advice and digital experiences for healthcare become more important than ever before.  Simultaneously, their attention span is limited. For this reason, emergency information must be made available and accessible yet digestible and comprehensive. Video as part of a digital engagement strategy helps overcome language and cultural barriers and simplify even the most complex and abstract information. Therefore, it's ideal for educating people on any topic, from how to put a mask properly to the symptoms indicative of Covid-19. It also strikes a deeper connection and elicits stronger emotional responses, making it more memorable and effective. Studies show that viewers retain 95% of a video's message compared to only 10% of textual information. Audiences across all generations turn to video today as their preferred method for everyday learning (68%). Providing Impactful Information at the Right Time Frequent communication and real-time response are crucial during a crisis. News has to get out quickly and be easily updated...
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Digital Solutions | August 6, 2020
5 Ways an Intranet Can Drive Employee Productivity and Engagement
An intranet is a private, secure computer network that is only accessible internally (thus, the “in” in its prefix) to a company’s employees.  Intranets surfaced in tandem with the internet in the 1990s and exist as a secure alternative to the public internet network that could be used by anyone online. It can be an integral tool for enterprises looking to improve employee communication and engagement. Employment engagement is key to an organization’s success. A recent Gallup study1 said that only a third of employees are truly engaged in their work — and that organizations with higher engagement levels are not only more productive, they achieve four times higher earnings per share growth.  An intranet platform provides enterprises with useful collaboration tools that can open up dialogue among co-workers while streamlining certain processes within the organization as a whole. A good one also serves as a vital tool for sharing HR and other information, as well as providing operational and computer services within an organization. Let’s look at five ways the intranet can boost productivity in the workplace.  1. Improved Communication  Not only can it act as a direct link between staff from all departments within a sprawling organizational flow chart, it can host blogs and forums that provide employees with a unique outlet to collaborate. An intranet network can allow employees to communicate in creative and empowering ways that might not otherwise occur, promoting a much-needed sense of community. Given the way the world has moved more toward remote work, this is more important than ever.   Intranets can have communities and discussion boards, so that instead of employees having to sift through an unwieldy company directory to find another staff member, they can easily use the intranet to connect with them and quickly enhance the work they are doing.   Additionally, an intranet network can distribute company updates, alerts and action items efficiently to everyone, saving time and streamlining internal...
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Digital Solutions | August 4, 2020
HOT DAM! What’s Next? A Q&A with David Strachan, Director of Engineering
To digitize business critical experiences, you need not only flexibility, security and power, but also the ability for your business users to create engaging content. HCL recently released exciting new capabilities to its platform, that helps empower users to create compelling experiences, improving the bottom line and customer satisfaction. We interviewed the person behind the constant development, iteration, and improvements to HCL Digital Experience to get the inside scoop on the latest updates in the latest release, as well as a window into what is coming soon. In June, we released a reinvented Content Composer and a new (free) Digital Asset Management (DAM) capability. You can learn about all of that by watching this video:   We talked to David to find out what’s been added since. Q: What do new rendering and versioning capabilities mean for content creators?  A: When an image is added, the tool now auto-generates multiple renderings suitable for each of the universal screen sizes and device dimensions of desktops, tablets, and smart phones — saving time and improving accuracy. Also, the version history of each image is now preserved, letting you revert back to previous versions as needed. These capabilities were added to the DAM in our July release and there's more to come in the August and September releases too, including the addition of versioning support in Content Composer.    Q: How is media (images and video) now managed in the DAM?   A: Media is stored in collections (which act as folders), and these collections can be nested. Collections have assigned role-based access and permissions so access to the media can be controlled on a collection-by-collection basis. Media is usually published via content, so the workflow is handled at the content level. DX content management leverages the renditions so your content will look great on all devices.  Q: Is it easier to search and find assets in the DAM? Is metadata stored?  A: Yes. You can search by title, date and metadata. Basic metadata is automatically added, but you can and should add additional, more robust and descriptive metadata to boost SEO, as well as store rights information, photographer or videographer credits, and make finding assets even easier.   Q: How is this native DAM better than others out there?   A: Well, for one...
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Digital Solutions | June 23, 2020
HCL Digital Experience. Now Easier. Faster. Cloud Native.
We are thrilled to unveil our latest innovations and updates to HCL Digital Experience!  While we are constantly updating this platform through a rolling wave of iterations and releases, this latest version is a game-changer. It helps you reimagine how you create and manage content, and lets your organization deploy up to ten times faster, offering the broadest cloud-native support in market. You can deliver business-critical content, applications, and digital experiences to your audiences faster and easier than ever before. Now business critical meets cloud native. Expanded cloud-native platform support  We now offer the broadest cloud-computing platform support for a digital experience solution in the market. This allows you to install and update in minutes — with the security and robustness of an on-prem solution, but the flexibility, cost-effectiveness and speed of cloud. Support has been added for Microsoft Azure and Amazon EKS, adding to existing support for RedHat Open Shift. Customers now have the flexibility to deploy where, when, and how it makes sense for the business. This, combined with the existing Docker and Kubernetes support, means deployment and installation is up to 10 times faster than before. Create content in half the time  Being able to deliver content for digital experiences quickly to your audiences changes how you do business. Dramatically improved content-creation tools — a completely new Content Composer — means business users can now model and create new content in half the time with a modern, intuitive drag-and-drop interface. Hot DAM! A new cloud-native Digital Asset Manager included — free  A new cloud-native digital asset management system (DAM) lets you add and organize media quickly and seamlessly. You can now manage your content and media from creation to execution with ease. And, unlike some other digital experience platforms in the market, this DAM is included for FREE.   We are excited to be on this journey with you. Come join us for the global unveiling and exclusive launch of Digital Experience 9.5.   

Upcoming Event

On-Demand Video and How It Can Be the Key to Improving Digital Experiences
October 27, 2020,
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Introducing HCL Digital Experience 9.5. Now Easier. Faster Cloud Native.
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How to deliver sophisticated, personalized digital customer experiences for better patient care
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Trends in Digital Experience transformation from IDC
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Digital experiences matter in times of crisis. Chatbots can help.
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Digital experiences matter in times of crisis. Lessons learned from the State of Ohio.
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HCL DXConnect: Getting Started With DX Containers
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Digital Experiences matter in times of crisis. Alerting can be key.
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