On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.

Conceding that you have not yet decided on what your plan is, the time is now to move forward in planning that decision.  We are 3 months from the existing cloud service shutting down. Please complete this survey to help us better understand how to best support you over the next 3  months.

As you might imagine, we at HCL are hopeful that our investment strategy in the collaboration products you have inspires you to move ahead with us in a new environment.  That being said, we know that some of you will have to make alternative plans.  We are doing our best to prepare you concisely and transparently.  To that end, you have the following options:

  1. Move your data to an approved HCL Cloud Hosting Managed Service Provider
  2. Move your data on-premises, to a private cloud, or a third-party cloud provider
  3. Do nothing and lose all data after July 15, 2020

 **Note: No data will be accessible on the existing cloud service after July 15, 2020**

In case you are currently in discussions with an approved HCL Cloud Hosting Managed Service Provider, we strongly encourage you to sign your contract, and get your data migration scheduled and proceed down this path:

 

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Supposing that you are not working with an approved HCL Cloud Hosting Managed Service Provider but would like to move your cloud data to an on-premises environment, private cloud, or a third-party cloud provider, please see the API documentation about the Connections Cloud data extraction and migration.
Below we have outlined clear next steps for each of our affected products:

For SCN/Verse customers, we recommend you start your mail data migration now.

  1. Get started today by contacting the service provider of your choice — see our roster of HCL Cloud Hosting Managed Service Providers
  2. Read our SCN/Verse data and user migration FAQ
  3. Download and use our Mail Offboarding Resource Guides
  4. Begin your migration!
  5. Please complete this survey to help us better understand how to support you over the next 3 months

For HCL Connections customers, we highly recommend you:

  1. Get started today by contacting the service provider of your choice — see our roster of HCL Cloud Hosting Managed Service Providers
  2. Watch the playback of the recent webinar here discussing the data migration process specific to HCL Connections, how to get started, and all you need to know.
  3. Read the Connections Data Migration FAQ
  4. Please complete this survey to help us better understand how to support you over the next 3 months

Office Hours! If you still have any questions about how to get started, we can help! We are hosting 4 cloud migration office hour sessions to answer your questions. You will be directed to a public Box link, where you will be prompted to download an ICS file that has all the call-in information there for you to import into your calendar. Pick a date/time that works for you then download the invitation and import it into your calendar and join us!

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Further Reading
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Digital Solutions | July 15, 2020
Cloud-Hosting: When an End Marks a New Beginning
About one year ago, we announced the end of support for Connections Cloud. That date has now arrived, and that cloud is no longer.
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Digital Solutions | June 3, 2020
Understanding Cloud Applications: Get the Data Migration Help You Need Right Now
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.  To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you. ISW is one of these providers.   ISW is a multi-award-winning Asia Pacific and European software and technology firm focused on delivering innovative and intelligent business technology solutions to our customers globally.  Its cloud business started in 1996, long before the technology was known as “cloud.” ISW was one of the first companies in the world to offer Domino 4.5 hosted. It has been a leading expert in hosting and managing HCL Connections with cloud deployments since Connections 2.5. ISW is the creator of HCL Connections’ new Activities module Activities Plus, which is a major component of HCL Connections today.   You can feel confident that ISW offers a secure and safe cloud environment equipped with the latest technology. 
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Digital Solutions | June 1, 2020
Connections Cloud and SmartCloud Notes Customers: Get the Data Migration Help You Need Right Now with edcom and TIMETOACT
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.  To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you. Here is more information about two of them.   edcom and TIMETOACT (TIMETOACT GROUP) are known for products and services for IBM Connections, such as the CAT (Connections Administration Toolkit, CEC) Connections Engagement Center (formerly XCC) and many others (see https://connections-apps.com for more information). We bring many years of experience, deep skills and expertise, strong commitment for our customers and smart offerings directly to you, including the migration of data to your requested cloud service.  Various companies from small to global already rely on our excellent services and we strive helping our customers to drive their business and their people using Connections as an enterprise collaboration platform. As a fully GDPR compliant cloud, hybrid, and on-premises service provider we understand that our customers want choice, security, innovation, and continuity for their business.  Our MSP services for HCL will open up new possibilities for you:   In the technical area: Real-time scalability of your services   Reduced IT administration effort   No investment costs for server hardware   Device- and location-independent access — naturally also with mobile devices  With state-of-the art collaboration services: Create, jointly edit, store and share documents   Communities and teams with modern tools for collaboration   Blogs for important information that should not get lost in the mail   Status messages for short messages to others or all Profiles for information about your employees and for networking among each other Wikis for documentation, manuals or project work Working in joint activities, assigning tasks and project planning A personal homepage for all employees,...
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