Making sure your teams are inspired and engaged in their work can be challenging — and with more teams working remotely around the world, this matters more than ever. A recent Gallup study1 indicated that only a third of employees are truly engaged in their work. Gallup went on to say that organizations with higher engagement levels are not only more productive, they achieve four times higher earnings per share growth.

One of the reasons employees become disengaged is because they’re unable to find what they need to do their jobs — or because of a lack of information in general. It’s been estimated that employees can spend up to eight hours a week searching for information they require for their role (this means that 20% of the time, or one full day a week, work isn’t actually getting done!). HCL Connections has communication hubs to deliver relevant information more quickly and efficiently. Communities help connect people to the experts they need to get more work done.

Not knowing where a file is, who sent it or how, and which version is the latest one also means that teams can waste crucial hours and weeks trying to find what it is they need just to do their job. The shared document repository that Connections is built on maintains one instance of the file — a single version of the truth. This means that the exact same version of the file is available in both your personal folder and in all the communities it has been shared to. Anyone accessing the file, no matter which community they are in, will always see the latest version.

Fundamental to an organization’s success is creating a positive and productive work environment and culture. Employees who interact frequently with their teammates are more likely to share insights, willingly contribute to projects and take a more proactive approach to problem-solving. Creating a team- and people-centric culture is central to success. Connections has an onboarding wizard, which helps make sure new hires understand where to find expertise and where they fit in with their teams. Connections also makes it easy to organize around common team goals and activities, especially for projects like new product launches, global marketing campaigns or HR corporate communications. It offers a user-customized Connections homepage delivering relevant information straight to your desktop. Additionally, Connections includes a project coordination template, via Kudos Activities Plus, to manage projects and tasks. This keeps everyone on the same page, updated and focused.

HCL Connections provides a people-centric digital workplace that allows organizations to focus on what really matters: your people and your successful business outcomes. Creating an engaged workforce is the first step to that success.

Gallup Study, “Employee Engagement on the Rise in the US,” August 26, 2018. Link: https://news.gallup.com/poll/241649/employee-engagement-rise.aspx

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Digital Solutions | September 14, 2021
Why You Need HCL Connections to Help Transform Employee Communications
Although work environment changes due to the pandemic have shown that companies can function with a large part of their workforce working remotely, questions remain about how to effectively support employee engagement and communication. Employee communication is not just integral to the employee experience because it drives engagement, but it also contributes to employee satisfaction, productivity, collaboration and ultimately your business’s success. Let’s begin with this question, “How do you create effective communication channels for employees when you’re not face-to-face?” There was an adage I learned when I first became a manager, communicate face-to-face as much as you can. Those were the days when your main communication options were limited to email and face-to-face meetings. That’s not to say that face-to-face meetings are outdated, but today’s reality for communicating with employees is much different and more challenging. Attitudes have changed, and — thankfully — the tools to communicate have multiplied. Let’s take a look how remote work transitions are impacting CEO thinking and decision-making. Rethinking the Ways We Communicate  KPMG did a survey with CEOs on the pandemic’s impact on business operations. The most striking outcome was that the pandemic has forced CEOs to rethink how they work and communicate within their organizations. Learning to operate in a remote or hybrid work environment is certainly more complicated, and this new work model has challenged CEOs to reevaluate business norms.   Three quarters of the CEOs surveyed said they would continue to invest in digital collaboration and communication tools because these tools help fill communication and engagement gaps.  Interestingly, 73% of CEOs found that when hiring, a remote or hybrid working environment is more attractive to perspective employees. The employee experience is typically a key factor for people in deciding on new career choices. 69% of CEOs said they would be down-sizing office space to save money. That’s a clear indication that some employees are...
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Digital Solutions | May 17, 2021
How HCL Connections Opens Up Opportunities by Breaking Down Silos
From its inception, the HCL Connections collaboration suite was built around the central premise of openness and discoverability.  This was specifically done to ensure that content and expertise needed to collaborate effectively with other team members is easily discoverable. Information silos, on the other hand, disrupt and slow down collaboration. Eighty percent of companies in a recent survey reported a moderate to high degree of information silos within the organizations. Silos impede employee efficiency and can negatively impact both the top line and the bottom line of a company’s financials.  Information silos separate employees and information  What causes information silos?  Overlapping and disparate applications that don’t talk to each other or are only used in specific parts of an organization. Disconnected and dispersed content leads to document duplication, version control difficulty, and productivity loss as employees needlessly search for crucial information across multiple content repositories. These unintentional boundaries can have a profound impact on employee productivity, engagement and the ability to solve problems. Breaking down information silos  Our most recent software release bridges the silo gap by bringing the benefits of Connections to the Microsoft Ecosystem, adding information-sharing capabilities to both Connections and Microsoft. Inside Connections, you can now start a conversation via Microsoft Teams Chat with any of your Connections contacts from their business card, profile page, or the Important to Me bar.  You can also immediately share and start a conversation around any page in Connections by clicking the Teams icon that you’ll find on that page. You can bring your SharePoint libraries into your Connections Communities, and users can round-trip edit their files in Office with changes automatically saved right back into Connections files – no need to upload an updated file each time. Inside the Microsoft applications, you have one-click access to your Connections community applications — files, wikis, forums, activity feed, etc. — right inside your Teams chats and channels.  You can also insert files or any recent content from Connections into your conversations simply by clicking on the Connections icon in the chat bar. And lastly, we’ve introduced a brand-new Outlook add-in that lets you seamlessly shift content back and forth between Outlook and Connections,...
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Digital Solutions | March 30, 2021
Why Connections Communities Are Critical for Project Teams Success
Project teams are a critical component of getting work done, and their productivity is key for success. Since collaboration and communication are so important, how do you know if your current toolset tools support your needs? Eliminate roadblocks One of the biggest roadblocks to close collaboration is the lack of a fundamental framework that makes collaboration easier. In other words, collaboration is not just a personal skill, it’s a result of structure and tools that support content sharing, ideation, and interaction between team members. If you add virtual project teams into the mix, the challenges of effective collaboration are even more pronounced.  HCL Connections solves this dilemma by enabling organizational teams and project teams to create “Communities” to support a collaborative work experience. So, what is a Connections Community? It’s a flexible, digital workspace where people come together to communicate, collaborate, share information and expertise, and solve problems. Communities enable information flow and sharing across the entire collaborative ecosystem. Make success repeatable Connections Communities make collaboration an integral part of the work experience by organizing your productivity tools, apps, content and tasks all in one place. Virtually everything you need, focused on a particular project or important activity, is at your fingertips. Whether you need to view the status of assigned tasks or edit a shared document, your Connections Community provides the tools to get the job done efficiently. Connections also includes a setup wizard to simplify the creation of new Communities. Use our built-in, professionally designed templates or reuse proven and engaging templates built upon your own best practices. Creating a new community and getting a new project team up-and-running has never been faster or easier. Be more productive One of the biggest productivity losses for project teams is searching for information. Information is typically disconnected from projects and tasks, and therefore hard to find. Studies consistently demonstrate that employees spend needless hours...
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