About one year ago, we announced the end of support for Connections Cloud. That date has now arrived, and that cloud is no longer. With this ending, we also mark an exciting new beginning. Please visit our Cloud Hosting Master Service Providers center to learn more about their offerings. 

I could not be prouder of the job that these truly masterful providers and our teams at HCL and IBM have done.  Here’s a short list of the many accomplishments of the last year: 

  • Thousands of customers around the globe were contacted and plans tracked 
  • Delivered multi-tenant Connections code to CH-MSPs 
  • Hosted seven webinars with nearly 1500 attendees 
  • Migrated over 100 organizations that use Connections
  • Migrated more than 16 TB of Connections data

This has been an incredible journey and I would like to thank all the teams involved, all of the CH-MSPs, HCL Connections Development, HCL Digital Solutions Product Management, HCL Digital Solutions Marketing, HCL and IBM Support, HCL White Glove team, and all the IBM and HCL people that worked so hard to make this transition happen.  

If you are a customer who didn’t take the proactive steps necessary to migrate your date, please go here to see the terms of service. 

Thanks,
Barry Rosen
Director of HCL Cloud Hosting MSP Program

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Further Reading
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Digital Solutions  /  June 11, 2020
Understanding Cloud Applications: Own Your Data and Get the Data Migration Help You Need Right Now with Prominic.NET
By: Jon Schultz
Prominic.NET is an authorized HCL Cloud Partner based in the United States, providing enterprise-grade private cloud hosting for organizations worldwide. Unlike the major public cloud providers, we focus on dedicated, private-cloud environments whenever possible, with an emphasis on security and privacy.   We Know Collaboration For over 20 years, Prominic has been providing enterprise-grade cloud hosting for custom Domino applications, email, Sametime, and now Connections at data centers in North America fully owned and controlled by us.   We intimately understand the hardware and cloud resources needed to deliver smooth and fast performance. We know how to secure your environment properly, how to protect it from data loss, the configuration and administration best practices to implement, and how to troubleshoot when something goes “bump.” We also have an incredibly deep relationship with HCL, both to support them and provide front-line feedback as well as to advocate for you.   We Respect Your Data Privacy   We host our customers’ dedicated Domino environments in their own private cloud, in a way that respects and honors our customers’ data ownership and need for confidentiality. Unlike some other big cloud providers, we’re not mining your data to serve you ads or sell to third parties.   Your mail isn’t on a shared, multi-tenant service like IBM SmartCloud Notes. Your Domino apps are under your full control, with no restrictions on what you can run, what you create, and what external systems and programs you need to integrate with.   We are not powered by IBM Softlayer, AWS, Google Cloud, Azure, or any other public cloud provider. We operate on our own platform in our own data centers. All of our customers’ (and their customers’) data is hosted by us directly but controlled by them.   We also have a dedicated compliance officer who trains our staff on best practices, and we undergo (and pass) an annual SSAE-18 SOC 2 Type 2...
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Digital Solutions  /  June 3, 2020
Understanding Cloud Applications: Get the Data Migration Help You Need Right Now
By: Maria Nordin, Business Development & Marketing Manager, Europe.
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.  To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you. ISW is one of these providers.   ISW is a multi-award-winning Asia Pacific and European software and technology firm focused on delivering innovative and intelligent business technology solutions to our customers globally.  Its cloud business started in 1996, long before the technology was known as “cloud.” ISW was one of the first companies in the world to offer Domino 4.5 hosted. It has been a leading expert in hosting and managing HCL Connections with cloud deployments since Connections 2.5. ISW is the creator of HCL Connections’ new Activities module Activities Plus, which is a major component of HCL Connections today.   You can feel confident that ISW offers a secure and safe cloud environment equipped with the latest technology. 
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Digital Solutions  /  June 1, 2020
Connections Cloud and SmartCloud Notes Customers: Get the Data Migration Help You Need Right Now with edcom and TIMETOACT
By: Ralph Siepmann
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.  To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you. Here is more information about two of them.   edcom and TIMETOACT (TIMETOACT GROUP) are known for products and services for IBM Connections, such as the CAT (Connections Administration Toolkit, CEC) Connections Engagement Center (formerly XCC) and many others (see http://connections-apps.com for more information). We bring many years of experience, deep skills and expertise, strong commitment for our customers and smart offerings directly to you, including the migration of data to your requested cloud service.  Various companies from small to global already rely on our excellent services and we strive helping our customers to drive their business and their people using Connections as an enterprise collaboration platform. As a fully GDPR compliant cloud, hybrid, and on-premises service provider we understand that our customers want choice, security, innovation, and continuity for their business.  Our MSP services for HCL will open up new possibilities for you:   In the technical area: Real-time scalability of your services   Reduced IT administration effort   No investment costs for server hardware   Device- and location-independent access — naturally also with mobile devices  With state-of-the art collaboration services: Create, jointly edit, store and share documents   Communities and teams with modern tools for collaboration   Blogs for important information that should not get lost in the mail   Status messages for short messages to others or all Profiles for information about your employees and for networking among each other Wikis for documentation, manuals or project work Working in joint activities, assigning tasks and project planning A personal homepage for all employees,...
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