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Today, HCLSoftware announced that it has been positioned by Gartner as a Challenger in the 2022 Gartner® Magic Quadrant™ Digital Commerce. The evaluation is based on specific criteria that analyze a company’s overall Completeness of Vision and Ability to Execute.

We feel that the Gartner® Magic Quadrant™ Digital Commerce may be the gold standard when it comes to positioning reports for eCommerce and, therefore, we are overly thrilled to receive this recognition from Gartner. I am not allowed to mention previous positions or make comparisons here, so I recommend that you download the report and check out positions and changes in positions yourself.

Download the report and see why Gartner positioned HCLSoftware as a Challenger in the 2022 report!

Here at HCL Commerce, we believe that you should not look at the report in isolation. We believe that the real test is what the customers who use our solution are saying about HCL Commerce. Therefore, we are proud that HCL was also named a ‘Customers’ Choice’ in 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Digital Commerce. Read more on 2022 Gartner® Peer Insights™ ‘The Voice of The Customer’ here.

Together with other analyst recognitions, these two major recognitions tell us that our customer-focus in our product development and platform investments is the right path to customer success. Not that we ever doubted it. We are deeply connected with our customers to prioritize our product roadmaps and platform investments to meet their needs, but we are grateful to receive the acknowledgement from the market specialists too.

This tightknit customer involvement in our product development has led to recent releases packed with enhancements in areas like:

Cloud Native
Elastic Search
Practitioner Tooling
And much more.

Watch this recap video on our latest releases.


So, if you are not already a HCL Commerce customer, isn’t now the time to look at the Commerce platform that many of the analysts are writing about? The platform that comes complete to solve the needs of your business; the platform that some of the largest retailers and B2B companies rely on to handle the complexity of their business. Learn more about HCL Commerce at https://www.hcltechsw.com/commerce.

Gartner disclaimer

2022 Gartner® Magic Quadrant™ for Digital Commerce; Analyst(s): Jason Daigler, Sandy Shen, Penny Gillespie, Mike Lowndes, Aditya, Vasudevan, Yanna Dharmasthira, August 10, 2022

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER, Magic Quadrant and Peer Insights are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.


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