The Paradigm B2B Enterprise and Mid-market reports are live! This in-depth vendor analysis is a dedicated assessment of the top ecommerce platforms in the B2B space led by Andy Hoar, a long-time analyst and influencer in the B2B ecommerce space. Andy and his team conducted extensive research including live demonstrations with Q&A, interviews with customers and more to ensure a comprehensive and accurate reflection of the platforms’ capabilities.

HCL Commerce medaled almost as much as Michael Phelps!

We received medals in 8 out of 10 categories for both the Mid-market and Enterprise reports, a significant improvement over the 2020 reports where we received medals in 5 out of 10 categories. We also increased the quality of our medals from 4 bronze and 1 silver in 2020 to 3 bronze, 4 silvers and a gold! I think the biggest story is to come out of this is that Andy (and the analyst community) is starting to see the improvements we are making in our platform and the fundamental benefits inherent in cloud-native commerce. The proof is in the pudding as they say and by showing Andy what’s possible and having our clients tell him how powerful the platform is, we’ve seen the positive outcome in the 2021 report.

Below are some of the areas Andy highlighted for HCL Commerce:

1. Handles complexity well

2. Ability to create custom catalogs

3. Facility for spinning up and managing dealer sites

4. Strong promotions functionality

5. Mature back-end interfaces and punchout- related workflows

And a great quote directly from Andy:

“Customers spoke highly of HCL Commerce’s platform stability and performance with one customer calling it “very powerful.” Some clients commented about HCL’s limited independent partner footprint, underpowered functionality in a few key product areas (e.g., PIM, OMS), and the measurable effort that can be required to upgrade for major HCL releases.”

Read the complete report to see where we got our medals and why.

Paradigm B2B Combine

 

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Further Reading
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Marketing & Commerce | September 8, 2021
HCL Software Recognized again in the 2021 Gartner® Magic Quadrant™ for Digital Commerce
  HCL Commerce is thrilled to be positioned in the 2021 Gartner Magic Quadrant for Digital Commerce. The timing of the last Magic Quadrant in 2020 meant that we were unable to participate but received an honorable mention. We viewed our recognition in the 2021 Magic Quadrant as a two-step process. First getting recognized again in the quadrant and setting a base line for our vision and ability to execute. In the next Magic Quadrant, we hope to be positioned higher and further on the ability to execute and completeness of vision axes based on the investments we are making in the platform and the new logos we are winning. We feel, the Gartner Digital Commerce Magic Quadrant may be the gold-standard when it comes to positioning reports for eCommerce. However, Gartner recommends that you should read the report (including the Critical Capabilities report) before you select a short-list of vendors as no one solution fits all. We recommend you do that and then give Gartner a call to ask about us! We are confident they will say we are trending in the right direction for the last 2 years. At HCL we spent a lot of time to identify our strengths and where we needed to improve. That gave us our ‘swim-lane’ or where we would be the best fit for a company – and in our view that comes out in Gartner’s writeup nicely. We believe our strengths place us in a unique group – not many commerce vendors can manage all the requirements of Enterprise B2B and B2C Commerce. There are 2 great comments about HCL Commerce in the Gartner reports - Since I am not allowed to share what Gartner wrote about us, go read the report!!! They say a picture paints a thousand words but,...
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Marketing & Commerce | September 1, 2021
Is Cloud Native the Answer to Being Customer-Centric?
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