This theme is focused on ensuring our clients can sell in any way they need to sell to meet their customers’ needs and stay relevant in a fast-changing digital commerce world – it’s all about flexibility, agility, and extensibility packaged and delivered on a single platform.

We Break Down B2B vs. B2C Marketing Agile Business Models
The world is transforming to digital first commerce. This transformation increases complexity in how you go to market so you need a platform that makes things simpler. But how do you simplify the complex world of large organizations that need to support multiple models (B2B, B2C and B2B2C)? You bring all of those capabilities into a single platform and continue to enhance and support those models so the client never needs to manage multiple vendors.

Expanding Sales Capabilities
One platform also extends to ensuring all the different ways your team engages with customers is supported and optimized. It starts with self-service for order capture and reducing the cost of sale. Then enable your customer service representatives can see and update orders, identify issues and improve the customer experience. Empower your sales team with guided selling capabilities to provide that all-important personal touch while leveraging the benefits of an advanced cloud-native commerce platform. New GEOs Ö. New brands Ö. New acquisitions Ö.

Best of Breed
With the help and input of our clients and partners, we have built a platform that gives you everything you need to sell more. Then we went a step further and delivered a set of comprehensive REST APIs to expose every part of the platform so that you can quickly and easily extend your commerce solution and leverage your investments – prefer a 3rd party CMS? A PIM? Need to plug-in your ERP system? We’ve built a platform that helps you succeed however you want to build your digital commerce.

New Channel Capabilities 

Online Marketplaces: Find The Right Fit For You - Payability Our Clients have shown us that the best B2B and B2C businesses don’t sell through a single channel, but are agile and flexible enough to incorporate new channels as they arise. HCL Commerce is a single platform ready to support all the channels through which you go to market such as marketplaces, social selling and beyond – who knows what the next hot channel will be? Our cloud-native commerce platform is inherently able to integrate any new selling channel our clients need with ease so they can focus on selling more.

That’s why we’re The Transaction Platform That Helps You Sell More.

Register for our Summer 2021 CommerceConnect to see live demos and hear from clients and leaders!

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Further Reading
Marketing & Commerce | June 15, 2021
Cloud Native – the Future of Commerce
The future of commerce IS cloud-native. We are investing heavily in our cloud-native capabilities because we believe this and so do our clients – so much so that they trust our vision to grow their sales beyond $160 billion annually.
Marketing & Commerce | June 14, 2021
Performance, Scalability & Security
  HCL Commerce has been a beacon of reliability for its clients dating back 20 years. With the move to a cloud native architecture, we’ve managed to improve upon that reliability by delivering elastic scalability, untouchable security and massive performance benchmarked to 100,000 orders per hour. When you can’t risk your site going down, HCL Commerce is the only choice. Read on to see where we are continuing to invest in this core benefit to support our growing clients.   Market-Leading Performance The biggest B2B and B2C organizations in the world rely on HCL Commerce to help them sell more. Our performance is tested in the real-world so our benchmark isn’t the only-proof point. We have companies who’ve managed nearly 47,000 orders per hour and seen 52% YoY growth and one who hit 500 orders per second at peak! Whether it’s a peak selling day or sustained growth, our platform is built to support your growth.   Reduce TCO The investment in cloud-native commerce wasn’t just to bring agility, flexibility and control to our clients, but also help them reduce the time, effort and cost to maintain the platform. The elastic scalability of the cloud-native platform, whether they are on-premise or in a public/private cloud, the containerization of business services, the support of DevOps and CI/CD processes all mean that they can build differentiating experiences in less time and sell more with less effort. Reliable and Secure Peace of mind knowing that your platform will always be available to your customers whether your planning for a big promotion or selling peak or if you get hit with an unexpected surge, cloud-native commerce delivers the security and reliability to ensure you can keep selling more. Register for our Summer 2021 CommerceConnect to see live demos and hear from clients and leaders!...
Marketing & Commerce | June 9, 2021
Optimized Business & User Experience
HCL Commerce is all about simplifying and streamlining a business user’s everyday work. For this theme, our product teams will deliver innovations and enhancements to the platform that enable our clients to create amazing customer experiences. Read te blog for more information.