In March, the paper product isles in the grocery store were empty, you couldn’t find toilet paper, paper towels, Clorox wipes, etc. anywhere. Funny memes aside what people may have missed is the trickle-down effect that this would have on the supply and demand curve. Have you noticed that the grocery shelves still remain light in stock, or even empty? The stock of many products is limited as manufactures shifted their attention to help with COVID-19 by turning their facilities into facemask, hand sanitizers, plastic face coverings and ventilators makers. Next time you go to the grocery store, take a look at the shelves and you’ll see there is not the stock we once knew. The COVID effects will affect the Supply and Demand curve for the next foreseeable future. Are you ready? We have all been forced to learn about supply and demand - when there is little supply and the demand is high, it will cause prices to increase. On the other hand, when there is an increase in supply and the demand is low the price will decrease. Before technology, the supply and demand curve were more predictable to manufactures. The data stay trued for a month, quarter or even a year. However, in today’s world the supply and demand data can change in an instant. Today’s essential item might not be tomorrow’s and manufactures are having to go with the flow of what is in demand today. The only way to be able to ensure you are ready for changing demand is to have an eCommerce platform that can shift just as quickly. The partners that HCL has aligned with are all working towards the same goal, for our customer to be able to sell quickly and efficiently. When working with HCL and our partners, our...

Bringing HCL Commerce to Google Cloud will enable businesses to maintain their investments in HCL’s commerce platform while also taking advantage of the global reach, security, and elasticity of Google Cloud.

Bajaj Electricals Limited – part of “Bajaj Group” is a globally renowned and trusted company. Their business is spread across – Consumer Products (Appliances, Fans, Lighting), Exports, Luminaires and EPC (Illumination, Transmission Towers and Power Distribution). They recently launched a brand new ecommerce site designed to deliver a world-class experience for their customers while reducing the time and effort required to maintain the platform – giving them more time to focus on business-driving innovations. This is a great example of the API-first nature of the HCL Commerce platform as Bajaj needed their partner Solveda to integrate the platform with a complex Oracle ERP in the backend, Adobe Experience Management on the front end and their IBM Sterling Management system. And on top of that, they built a custom ecommerce site that truly captured their brand. “It was a great experience working with the Bajaj team. They really had an ambitious vision for how they wanted to update their commerce site and make it more focused on the customer’s experience. Thankfully our team at Solveda was able to leverage the full capabilities of HCL Commerce [V9] to execute against Bajaj’s vision and deliver an excellent commerce site in the given time frame.” Deepak Agarwal, CEO India, Solveda. The end result is a beautiful, custom-built website that delivers a clean, simple shopping experience for their customers with a lightning fast experience...all while maintaining their existing technology stack. https://shop.bajajelectricals.com/home  

After all the excitement and energy from the HCL Commerce Customer Summit and the launch of version 9.1, which was only a month ago, the pace of innovation by our clients and by HCL is accelerating. To provide some insight, we thought we would share a quick snapshot through the lens of our customers, drawn from our AHA Ideas Portal and our customer support team – and three things stood out.   Cloud native is hot as customers connect the dots between the platform and the value to the business. Customers are clamoring for information, tips, best practices as they seek to adopt its constituent pieces as they work towards becoming a cloud native organization – and that means going beyond commerce. In many cases, HCL Commerce is a catalyst for broader organizational change and they are looking to us for advice as they tread a very new path. Questions around microservices (or business services as we think about them), DevOps and CI/CD, Containers (and supporting technologies like Kubernetes, Google Anthos, etc) are constantly hitting our Support and Advisory Services team.   Adoption of 9.x is accelerating! Not surprising after a great launch event with live demos and deep dives into the benefits - we have a lot of inquiries about the move to 9.1, closely connected to questions around Cloud Native – which of course is the foundational architecture of 9.1. Since the start of 2020, we’ve seen double digit growth in inquiries about 9/9.1, migration paths, timing, organizational approaches and more – companies have clearly seen the value and are in various stages of mapping or executing their moves.   Elasticsearch and search in general – coming out of our launch and announcement of HCL Commerce Search based on the Elasticsearch engine, this has been the single most...

With HCL Commerce it is possible using the power of attributes as facets to achieve things beyond your customer’s imagination.

HCL announced its strategic partnership with Google. Google Cloud will be HCL preferred cloud platform and HCL will be Google’s preferred commerce solution.