In this short article we want to delve deeper into a specific topic, the ‘rage-click’ and what HCL discover can do to highlight this missed opportunity to mitigate CX frustration.
HCL Technologies’ was named Customers’ Choice in 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: Digital Commerce. The Gartner® Peer Insights™ is a free peer review and ratings platform designed for enterprise software and services decision makers.