Professional troubleshooting is what we call the third key for our HCLSoftware support team. What do we mean by professional troubleshooting? It is quite simple: finding a balance between "proving yourself right" or "proving yourself wrong."
Speaking at the HCLTech booth at MWC, Kalyan Kumar, Chief Product Officer at HCLSoftware, says the question is no longer around why organizations should use 5G, but how they can accelerate adoption and generate revenue from those new solutions and services.
CX North America is fast approaching, and the HCL Discover team will be there. We’re excited to show and present how Discover works to provide deep behavioral insights into the online user journey. In addition, we will have a booth to give personalized attention to attendees on topics like predictive analytics, session replays, proactive struggle detection, browsing behaviors analytics, and live session replay.
HCLSoftware is finding even more ways to help out our partner community with HCL SoFy 2.0. The latest release includes new capabilities to help HCLSoftware business partners grow their business through a business-oriented, self-service cloud platform for delivering a hands-on software experience for demos, proof of concepts (PoCs), training, and trials.