Automation

Gain complete visibility and control to optimize your business with automation

Number of Posts: 58
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Number of Posts: 58
Automation | September 18, 2020
BigFix Lifecycle and Compliance now includes MCM and Insights
All active Compliance and Lifecycle customers are now entitled to BigFix Modern Client Management (MCM) and BigFix Insights, extending the business value of these investments and accelerating BigFix's ROI.
Automation | September 16, 2020
ServiceNow© ServiceGraph Connector for BigFix is now available!
Using the ServiceNow© ServiceGraph Connector for BigFix organizations can harness the wealth of near real-time, hardware and software endpoint data from BigFix Inventory to automatically enrich records in the ServiceNow CMDB.
Automation | September 3, 2020
Understanding BigFix: The Premier Endpoint Patch Solution
Thousands of businesses of all sizes and industries have chosen BigFix as their enterprise endpoint management tool. In fact, BigFix manages millions of endpoints worldwide, providing real, tangible value to IT and Security Operations teams. BigFix excels at continuous patching and eliminating configuration drift – both critical to effective endpoint hygiene. If these measures are properly implemented and monitored, the probability of a breach drops exponentially. Understanding why CIOs and CISOs rely on BigFix to secure their endpoint environment is critical to how BigFix achieves 98% or greater first-pass success rates.
Automation | August 28, 2020
Manage your AWS resources by using AWSCloudFormation with Workload Automation
Let us begin with understanding of AWSCloudformation what it is all about before moving to our AWSCloudformation plugin and how it is benefits to our workload automation users.   AWS CloudFormation provides a common language for you to model and provision AWS and third-party application resources in your cloud environment. AWS CloudFormation allows you to use programming languages or a simple text file to model and provision, in an automated and secure manner, all the resources needed for your applications across all regions and accounts. This gives you a single source of truth for your AWS and third-party resources. Coming to our AWSCloudformation, below diagram summarizes what is our plugin can perform, so our workload customers can make use of this to simplify their infrastructure management as well as easy to implement changes to infrastructure.   To give more clarity on its benefits let us understand with below example,   For a scalable web application that also includes a back-end database, you might use an Auto Scaling group, an Elastic Load Balancing load balancer, and an Amazon Relational Database Service database instance. Normally, you might use each individual service to provision these resources. And after you create the resources, you would have to configure them to work together. All these tasks can add complexity and time before you even get your application up and running.   Instead, you can create or modify an existing AWS CloudFormation template. A template describes all your resources and their properties. When you use that template to create an AWS CloudFormation stack, AWS CloudFormation provisions the Auto Scaling group, load balancer, and database for you. After the stack has been successfully created, your AWS resources are up and running. You can delete the stack just as easily, which deletes all the resources in the stack....
Automation | August 28, 2020
Simplify The Data Loading Using Oracle UCM and HCM Data Loader plugins with Workload Automation
Customers using Oracle Human Resources Cloud face the challenge of continuous bulk loading of large amounts of data at regular intervals. Oracle Human Resources Cloud provides the tools like HCM Data Loader which address this business use case. Now you can automate data loading into Oracle Human Resources cloud using the Oracle UCM and Oracle HCM Data Loader plugins which leverage the HCM Data Loader for the Workload automation users. Business Process automated:       Source: https://docs.oracle.com/en/cloud/saas/human-resources/20a/faihm/introduction-to-hcm-data-loader.html#FAIHM1372446 The above diagram shows the business process automated through these plugins: This process is divided into 2 steps and hence the 2 plugins: A .zip file containing .dat files is placed on the Oracle WebCenter Content server. Here the Oracle WebCenter Content server acts as a staging infrastructure for files that are loaded and processed by the HCM Data Loader. HCM Data Loader imports the data first into its stage tables and then into application tables. Any errors that occur during either the import phase or load phase are reported in the job status and details in job log.   Technical description and workflow Oracle UCM plugin The Oracle UCM enables you to stage data files for processing to HCM Data Loader. It provides easier integration with other business processes by using the Oracle Universal Content Management (UCM) integration. The Oracle UCM Data Loader automates the process of bulk-loading of data. You can load the data files and monitor them from a single point of control. The data is uploaded as zip files to Oracle UCM, which is processed by the HCM Data Loader. This integration helps you save time, resources, and speed up data loading in a secure manner. Prerequisite for the plugins to work: - Oracle Human Resources Cloud service account with correct permissions to access File Import and Export task...
Automation | August 19, 2020
Workload Automation – Customer-centric approach
A customer-centric company is more than a company that offers good customer service. Customer-centric is our HCL Software business philosophy based on putting our customers first and at the core of business in order to provide a positive experience and build long-term relationships. In today’s uncertain world, not even the best contract can capture what will change tomorrow. A contract can only convert to business advantage through a value centric relationship. In the Workload Automation family, we strongly believe in customer collaboration and we have several programs that helps us to nurture relationship with our customers and involve them in the product design and evolution. The Client Advocacy Program is aimed to accelerate customer’s success and to create strategic relationships with HCL’s technical, management and executive leaders. The mission of our Client Advocacy Program is to build a direct relationship with our customers. We really want to be able to hear their voice. The User experience (UX) design in HCL is based on the Design Thinking approach, that relies on users to stay in touch with real-world needs. We work with users to design and build the solution to their needs through continuous participation of the same users in the design process. We really want to bring the user voice in the product design and development.   What this actually means? We take care of the relationship with each customer, no matter of the program. The programs are often just the first engagement: everything can start from a specific request or by pure chance. From the very first meeting with our customer we focus on addressing her/his needs and building trust, no matter if it happens in an Ask the Expert or in a Design Thinking session. We have tons of successful stories that have started from a simple question or even complaint. The entire product team takes care of each customer by looking for the subject matter expert to answer each question. The Customer Advocates often are the first point of contact in the entire organization. They are the customer best buddy; they nurture the relationship with constant...
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