Today, BigFix and ServiceNow are announcing the availability of the ServiceNow© ServiceGraph Connector for BigFix. The Connector helps organizations discover, track, and understand their hardware and software assets by leveraging BigFix’s extensive and near real-time endpoint and asset data to enrich ServiceNow’s Configuration Management Database (CMDB).

The connector leverages BigFix Inventory to provide a singlecost-effective discovery solution for all your endpoints, regardless of typelocation or connection. With support for over 90 different operating systems, BigFix Inventory provides accurate, up-to-date information from endpoints that are on-premisein a cloud or hybrid-cloud, VPN-connected, or at home. By automating hardware and software discovery and synchronization with ServiceNow’s CMDB, organizations can eliminate manual processes, inconsistency and incomplete asset data, thus delivering higher quality information to users who rely upon the ServiceNow CMDB. 

The dataflow of the ServiceNow© ServiceGraph Connector for BigFix is shown below:

The BigFix ServiceGraph Connector provides significant business value. It reduces incident response time, reduces errors and data inaccuracies, improves vulnerability response, and speeds problem resolution time. The BigFix ServiceGraph Connector increases your organization’s return on investment in both BigFix and ServiceNow.

The BigFix ServiceGraph Connector is no-charge offering downloadable from the ServiceNow app store, which is where you can also review the Connector’s prerequisites.

To learn more about the Connector, visit and register to watch the upcoming webinar, Empowering ServiceNow with BigFix, on October 8th.

To learn more about BigFix, visit

Comment wrap
Further Reading
Automation | September 18, 2020
BigFix Lifecycle and Compliance now includes MCM and Insights
All active Compliance and Lifecycle customers are now entitled to BigFix Modern Client Management (MCM) and BigFix Insights, extending the business value of these investments and accelerating BigFix's ROI.
Automation | September 3, 2020
Understanding BigFix: The Premier Endpoint Patch Solution
Thousands of businesses of all sizes and industries have chosen BigFix as their enterprise endpoint management tool. In fact, BigFix manages millions of endpoints worldwide, providing real, tangible value to IT and Security Operations teams. BigFix excels at continuous patching and eliminating configuration drift – both critical to effective endpoint hygiene. If these measures are properly implemented and monitored, the probability of a breach drops exponentially. Understanding why CIOs and CISOs rely on BigFix to secure their endpoint environment is critical to how BigFix achieves 98% or greater first-pass success rates.
BigFix successfully replaces MS Configuration Manager
Automation | August 10, 2020
How BigFix Displaced Microsoft Configuration Manager for Patching
BigFix's efficient patching capabilities proves the overall security posture, over what SCCM was delivering. Missing patches presents an unacceptable security risk. BigFix can provide prooof to executives that all endpoints (including roaming laptops) are patched, regardless of location, connection or status.
a/icon/common/search Created with Sketch.