Snr. Solutions Engineer for Unica Marketing Solutions
About
Solutions Engineer with experience and a passion for software Marketing Solutions, Content management & Customer Experience. Passionate about engaging with clients, understanding their needs through listening, and solving real-life problems with technology.
I have a deep understanding of content management, digital analytics, and integrated marketing stacks. Always excited to innovate, collaborate and push the boundaries of where we can take user and customer experience.
In this short article we want to delve deeper into a specific topic, the ‘rage-click’ and what HCL discover can do to highlight this missed opportunity to mitigate CX frustration.