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Richard Jefts
Vice President of Development and General Manager, HCL Digital Solutions
About
Richard Jefts is Vice President and General Manager Digital Solutions at HCL Technologies where he is focused every day on revenue, market share growth, and customer satisfaction. He leads development, customer success, go to market and business development with his eye always on strategic planning and executive relationship building.
Posts by Richard Jefts
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Digital Solutions | November 17, 2020
Digital Week 2020: Oh, What a Week It Was!
Something big just happened. And it was amazing. Our very first truly digital mega event, Digital Week 2020, just wrapped in the Americas and EMEA. For those of us who joined us live, we hope you felt as invigorated and inspired as we did. We had 2,225 people sign up to participate. We had 75+ unique sessions of content — from thought-leading discussions with analysts and influencers to zippy, quick tech roundtables and coffee chats. We covered a wide range of topics, trends, and technologies.   We had more attendees at our keynotes — and more meetings and conversations — than ever before. Dion Hinchcliffe (from Constellation Research) and Wayne Kurtzman (from IDC) both signalled to the market that we are a low-code powerhouse. We had major product releases — including the world premiere of our new game-changer, HCL Volt MX (that session had more than 500 attendees to show up for this blockbuster news). In addition, we launched new, exciting versions of HCL Digital Experience, HCL Sametime Premium, HCL Connections v7, and gave a preview of HCL Domino v12 and our vision for the future of the digital office.  For data geeks, check this out: We had 2+ terabytes and 35 hours of content — plus almost 50 hours of breakout HCL Sametime meeting rooms. Oh, and only 5 instances of “can you hear me?,” 7 of “is this on?” and 27 of “you’re on mute.” Plus 11,250 beverages were consumed at the coffee chats and happy hours. And ZERO miles were traveled. Watch this video, which captures the buzz and energy perfectly.   Thank you for joining us. You helped us achieve bigger conversations, bigger sessions, and bigger releases. Thank you for making our first truly digital event as possible and powerful as it was — and we have another great lineup for the first week in December for our customers, partners, and friends in APJ.    We are poised and ready...
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Digital Solutions | November 5, 2020
Open Source at HCL Software
From the very beginning, there has been strong intent for HCL Software (formally HCL Products and Platforms) to be a key player in open source — for us to be involved in external communities as participants, contributors, and leaders. As strong as that intent has been it has taken us time to build our internal communities, training programs, and means of prioritization so that we at HCL Software could contribute in a consistent and sustainable way. Well, that time has arrived.  HCL Software’s OSPO (open-source project office) has approved our participation with the Jitsi community. This long-standing community is dedicated to an open and modern meeting environment with technology that challenges many of the existing proprietary tools. We will be over the coming weeks and months submitting fixes and new features that we have developed while building our chat and meetings solution, HCL Sametime Premium. We are also working with the Cloud Native Computing Foundation and OpenNTF.  The value of an open-source community can be immeasurable at times.  We have all seen this with examples like the Apache Software Foundation or Cloud Native Computing Foundation (CNCF) and how passionate communities and developers can make amazing innovations to technology that truly makes a difference.  These are the types of communities we at HCL Software want to contribute to on an ongoing and consistent basis.  For our own customers, new samples are being published on our new HCL Software public github.com repository that demonstrate capabilities or provide simple tooling for HCL Software’s products including samples for the HCL Domino AppDev Pack and soon some of our product documentation.  We are firmly committed to expanding our participation in other open-source communities and industry consortiums. HCL Software will be a leader in the open-source movement with growing contributions and participation over the coming months and years. This will allow us to dramatically increase our velocity in features and functions and will result in higher quality products for our customers and partners. But even more importantly, it will enable our customers and partners to work with us in a more transparent and productive way. 
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Digital Solutions | September 21, 2020
Digital Week 2020 is Coming
It’s with great excitement that we’re announcing Digital Week 2020! Starting November 9, HCL Digital Solutions will be hosting a blockbuster virtual event that’s not to be missed. From thought-provoking keynotes from analysts and influencers at IDC and Constellation Research, to a packed agenda filled with incredible product announcements and technical sessions that will make even the biggest geek excited, we know Digital Week 2020 will be one for the record books.   The whole week will be full of news and announcements about our entire HCL Digital Solutions portfolio — including the world premiere of HCL Volt MX, a multiexperience app platform and our newest product. This week is truly global, and we will be live from everywhere — on 6 continents and in 8 languages. Digital Week 2020 is a week-long experience (one each for Americas/EMEA and APAC), with three distinct event streams: DS IMAGINE 2020 (Monday | Tuesday):   Business models are shifting and the way we work has been flipped upside down. And yet, there is the ever-present need to drive new revenue and meet shareholder and customer expectations. Technology is evolving so quickly that you have to adapt and transform how you do business. Join us for two-days of thought leadership sessions and portfolio announcements that every business leader will want to attend. Let’s transform your business.  Find out more. DX INSPIRE 2020 (Tuesday | Wednesday | Thursday):   After last year’s success, we have DX Inspire 2020, our second-annual user group and conference centered on HCL Digital Experience. Come learn how we’ve transformed — so you can deliver business-critical digital experiences at the speed of cloud. Our HCL DX Fall 2020 release delivers more value from your existing on-prem investments with the added speed of new cloud capabilities, reimagined content tools, and faster and lighter app dev. Join us to get exclusive access to demos, experts and our HCL DX leadership team....
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Digital Solutions Uncategorized | March 17, 2020
We Are Now 120 days from a Very Important Date!
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020. Conceding that you have not yet decided on what your plan is, the time is now to move forward in planning that decision.  We are 3 months from the existing cloud service shutting down. Please complete this survey to help us better understand how to best support you over the next 3  months. As you might imagine, we at HCL are hopeful that our investment strategy in the collaboration products you have inspires you to move ahead with us in a new environment.  That being said, we know that some of you will have to make alternative plans.  We are doing our best to prepare you concisely and transparently.  To that end, you have the following options: Move your data to an approved HCL Cloud Hosting Managed Service Provider Move your data on-premises, to a private cloud, or a third-party cloud provider Do nothing and lose all data after July 15, 2020  **Note: No data will be accessible on the existing cloud service after July 15, 2020** In case you are currently in discussions with an approved HCL Cloud Hosting Managed Service Provider, we strongly encourage you to sign your contract, and get your data migration scheduled and proceed down this path:   Supposing that you are not working with an approved HCL Cloud Hosting Managed Service Provider but would like to move your cloud data to an on-premises environment, private cloud, or a third-party cloud provider, please see the API documentation about the Connections Cloud data extraction and migration. Below we have outlined clear next steps for each of our affected products: For SCN/Verse customers, we recommend you start your mail data migration now. Get started...
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Digital Solutions | March 6, 2020
HCL Celebrates International Women’s Day
HCL thinks about diversity the way we think about product innovation -- both are essential to the success of our business. When we relentlessly innovate, our products become more valuable and essential for creating growth and positive business outcomes for our clients. When we focus on diversity and inclusion for our employees, we create more room for innovation and concrete results for our business. We believe that our focus on diversity in the workplace as a core value gives us and our clients the freedom, we need to achieve our goals. And to be clear, the business case for diversity is well-known — companies with higher diversity in management earned 38% more revenue in the last three years than those with less diversity. Our commitment to gender equality For more than 40 years, HCL has been at the forefront of employing and empowering women. We have consistently and consciously furthered this cause through various initiatives, as well as creating a larger social environment that facilitates gender-equal workspaces. We, along with #IWD2020, believe an equal world is an enabled world. We want to celebrate women's achievement, shine a light on and combat gender bias wherever we see it, and take meaningful actions to drive gender equality. HCL has been very active in spotlighting the crucial role that women play in the technology industry through our own Red Ladder Initiative that celebrates, advocates, and fosters women’s leadership. The program identifies and recognizes top-performing and high-potential women leaders and uses them as role models for other aspiring women — and men — in STEM fields. The initiative was a winner of Stevie’s Award for Women in Business 2017, in the category of “Women Helping Women.” To foster stronger career development, we’ve launched focused programs for our mid-level women managers to quicken their elevation to leadership positions,...
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Digital Solutions | February 13, 2020
Next Steps: Data Migration for SCN/Verse and Connections Cloud Customers
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020. To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you. Below are key resources and next steps for all customers affected by this announcement: HCL Notes and HCL Verse customers: 1.    Get started today with your data and user migration with our HCL Managed Service Providers 2.    Read our SCN/Verse data and user migration FAQ 3.    Download and use our Mail Offboarding Resource Guides HCL Connections customers: 1.    Get started today with your data and user migration with one of our HCL Managed Service Providers 2.    February 27 at 9 AM ET: Register for our webcast: Moving ahead with Connections Cloud: A Practical Guide to Next Steps Our goal at HCL Software is to provide ongoing and transparent communications during your cloud migration. For any questions, concerns, or feedback, please email us directly. Thank you, Richard Jefts General Manager and Vice President of Development, HCL Digital Solutions
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