I have been in customer facing roles my entire career. I started at a service provider in Technical Support, as a Micro to Mainframe Level 2 engineer. I then moved into IBM Tivoli L2 Support and following that, supporting AVP the last 9 years. Since my time in AVP I have pivoted into Business Development as well as continuing to support BigFix customers. I am enjoying this hybrid role as I learn more about sales, contracts and scoping. I want to continue to work with customers and sales and services teams to come up with the best solutions to meet our customers’ needs. I spend the fall traveling to watch my two sons play college football and camping in my fifth wheel.
BDE comes in handy with an architectural review of your BigFix environment. Hard to have a high-performing BigFix environment. Read more for detailed information.
HCL BigFix solutions may need added expertise in determining the correct way to deploy and manage your software in a best practices manner. Read more..