Jordan Jewell is a Research Director for IDC's Enterprise Applications and Digital Commerce team and leads IDC's Digital Commerce research practice. In this role, he leads research initiatives addressing both B2B and B2C digital commerce platforms, digital marketplaces, order management software, and adjacent technologies that facilitate online commerce. Jordan joined IDC in 2015.
Cloud-native digital commerce systems can help B2C and B2B merchants leverage the full power of the cloud by delivering greater portability, scalability, and business agility.
B2C and B2B organization is expected to deliver excellent commerce experiences to their customers on every touchpoint and channel. Let’s learn what cloud-native commerce is.