profile image
Ernesto Carrabba
Product Manager, HCL HERO and HCL Clara
About
Ernesto Carrabba is the Product Manager both for HCL HERO and HCL Clara. Ernesto is a very dynamic product manager with experience in building and launching IoT products, combined with a master’s degree in Mechanical Engineering and study researches on Augmented and Virtual Reality.
Posts by Ernesto Carrabba
article-img
Automation | May 17, 2022
HCL Workload Automation Observability for Splunk
The Observability is the evolution of monitoring into a process that offers insight into digital business applications, speeds innovation and enhances customer experience, basically it is an emerging set of practices, platforms, and tools that goes beyond monitoring to provide insight into the internal state of systems by analyzing external outputs.
article-img
Automation | April 21, 2022
The Advanced Value HCL Workload Automation brings to RPA Solution
HCL Workload Automation is a unified automation platform that covers all angles right from application management, cloud transition, migration, and system integration operation services, thereby facilitating the delivery of more automated and responsive service to drive value to business, end users, and IT. This paves the perfect way for future-proof and hybrid/Multi cloud enabled one-stop automation shop.
article-img
Automation | December 24, 2021
Orchestrating Business Processes with HCL Workload Automation and Axway SecureTransport
HCL Workload Automation (HWA) seamlessly orchestrate complex workflows across multiple platforms and applications, allowing our customer to extend the outreach of automation to different domains, including RPA, ERP processes and cloud orchestration.
article-img
Automation | December 21, 2021
Orchestrating Google Cloud Platform with HCL Workload Automation
With Workload Automation it is possible to automate and orchestrate the entire process, providing real time business intelligence, analyzing end-user’s transaction behavior, and therefore keeping the business operation of the Bank efficient.
article-img
Automation | December 6, 2021
HCL HERO is Getting Stronger Thanks to Log Parsing Capability
The scariest thing for Workload Automation administrators is to see production environments not scheduling properly, causing disruption in business pipelines and monetary loss if the downtime last for a long period of time.
article-img
Automation | July 26, 2021
The Power of Two: HCL Workload Automation and Robotic Process Automation Working in Tandem
Digital transformation is imperative for all businesses and is providing them with more agile and efficient capabilities by absorbing the changes and opportunities of a mix of digital technologies.  Nowadays, this transformation is driven by innovative business models focusing on achieving customer delight through IT-enabled solutions and services that are in fact translating into business growth and resiliency against market disruption.
article-img
Automation | July 12, 2021
3 Simple ways HCL Clara will enhance Workload Automation experience
Looking for the most innovative chatbot platform? Times are changing and you always look forward to find the most innovative platform. Maybe 5 years ago you would never have imagined that it would be possible to have a "person" by your side, who in every working moment, would tell you what to do, how to do it, and relieve you from all those low value-added activities. 
article-img
Automation | December 22, 2020
Are you ready for an exciting, immersive experience in Workload Automation?
As human beings, we have always been fascinated by the unknown, and we need to understand it, interpret it, and draw results from it. Today, however, living in an increasingly hyper-technological, interconnected world, where we collect billions and billions of information and data, we have difficulty because our ability to acquire data exceeds our ability to give meaning to it. Besides data itself, visualization becomes crucial in driving the root cause analysis, explaining concepts, and extracting useful insights from data. Also, visualization can help provide data that is understandable by non-data experts.
article-img
Automation | January 20, 2020
HCL Clara – Your Intelligent Virtual Assistant!
The recent popularity of chatbots is not just a technological trend. Over time, chatbots have become a must for companies to meet the most different customer needs. Today, chatbots continue to evolve to provide rapid, consistent, error-free responses and deliver a flexible, fully interactive UX across products and services.  Since in HCL Software we are great chatbot believers, we have decided to give more power to Clara, our intelligent virtual assistant.  Meet HCL Clara An Intelligent Virtual Assistant, recognizes human input and provides responses by tapping into a rich, specialized knowledge base. Clara enables direct interaction with the users of HCL Software products by leveraging enterprise grade Natural Language Processing (NLP) and Machine Learning (ML) to execute actions.  Clara is the product expert that users can consult to learn the product capabilities (“what can I do” and “how can I do it”). Clara goes beyond FAQs to executes routine tasks via contextual conversations that upsurges end user’s satisfaction. Clara interacts in the way your clients wish to consume the information they need, helping you accelerate time to value, reduce human error and increase productivity. Clara speeds up learning curve on new functions, manages the how-to questions and initiates the troubleshooting of HCL Software products conveniently with voice command or simple text chat.  [caption id="attachment_3592" align="alignnone" width="282"] a. Figure 1. Clara for Workload Automation[/caption]   [caption id="attachment_3593" align="alignnone" width="287"] b. Figure 2. Clara for BigFix [/caption]   Why HCL Clara?  Clara is currently integrated with BigFix and Workload Automation, and will be soon integrated with all the other HCL Software products. By leveraging its NLP capability, Clara is able to converse with users, comprehend their questions, search from different available documents, provide the required information and support them in performing actions. Clara transforms the user experience from a search-based model to a conversational model, reducing...
Close
Filters result by
Sort:
|