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Danielle Baptiste
Assistant Vice President of Product Management, HCL Connections
About
Danielle Baptiste is the Associate Vice President of Product Management for the Connections portfolio with HCL Digital Solutions. Her career has been largely focused on client experiences in onsite consulting roles, technical project management, and leadership in various client success environments at Pfizer, JP Morgan Chase, State Street Bank, IBM, and others. Danielle understands the importance of driving client experiences that are efficient in both their execution and their deployment. Transforming the way you work doesn’t mean replacing what you have, but continuing to evolve your business to be ready for the next waves of new generational work styles, artificial intelligence instrumentation, and automation.
Posts by Danielle Baptiste
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Digital Solutions | March 26, 2020
A New Connections Release: More Mobile than Ever
We continue our rolling release cycle for HCL Connections, with our seventh release in the past two years. We are excited to announce that as of March 26, 2020, Connections 6.5 CR 1 is available for download. Many of our improvements are a direct result of customer feedback — we continue to focus on engaging user experiences, user adoption, and making sure it’s easier to integrate Connections into the applications you use every day. The first thing you’ll notice is a new logo and theme color in the Connections mobile client —  we are excited to be fully embedded within the HCL product family with our new look and feel. We also have more mobile advancements, as well as additional new features and fixes. Email and calendaring improvements As the first phase in our broader integration strategy, your email and calendar are now in the Connections navigation bar so you can stay focused on your work while keeping up to date on your mail, meetings, and notifications. Enhanced transfer of file ownership We are listening to your pain points, and as of this release, users are now able to select multiple files and transfer ownership of all of them at the same time. New mobile app improvements The latest Connections mobile app features enhancements that bring more of the desktop strengths to your mobile device — including restoring deleted files and transferring file ownership. We have more mobile support for Android and iOS, and users will notice updates to the the app icon and user interface. Languages support All of the tier 1, 2 and 3 languages previously available with Connections 6.0 are now available in Connections 6.5 CR1. Technical optimization The latest release of the Connections Component Pack includes upgrades in Elasticsearch, Node.js, and Kubernetes. We are investing in...
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Digital Solutions | February 27, 2020
A Q&A about Moving ahead with Connections Cloud: Practical Next Steps
We announced in July 2019 that users of Connections Cloud would have 12 months to move off the existing service to a new environment. July 16, 2020, is coming quickly and we are working diligently with our approved Cloud Hosting providers (CH-MSPs) to ensure you are ready to migrate to your new service. We held a webinar on February 27, discussing the data migration process specific to Connections, how to get started, and all you need to know. You can watch the playback here.  We had a lot of great questions asked during this session. We have answered them here, below, to further prepare you. Now is the time to sign your contract with your new HCL Approved cloud hosting provider, and get your data migration scheduled. If you are not moving to a CH-MSP, please make alternative plans leveraging the Connections APIs to capture your data.      **No data will be accessible on the existing cloud service after July 15, 2020** Q: I am moving to a CH-MSP. How will my data be migrated? A: Via a direct database extraction performed by cloud operations, keeping your private information secure. Please see the playback for more details on this process and why this is the fastest, simplest, most cost-effective and secure way to move your data. Q: Will I have any downtime while my data is migrated? A: No. Please see the playback for more details. Our plan is built so your users can keep working now and pick up right where they left off in their new environment with minimal disruption and no downtime. Q: I am moving to a CH-MSP. Can I move my Connections data now? A: Not yet, but please contact HCL Support now to start scheduling your migration. As promised, at the end of March, we will release to the hosting providers...
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Digital Solutions | November 1, 2019
HCL Connections 6.5: What You Need to Know
At Collabsphere in Boston, October 28–30, 2019, those of you who attended the Connections strategy session learned what we have planned through the end of this year and heading into 2020. For those of you who couldn’t join us, here is what we shared about the upcoming Connections 6.5 release. To add, we are excited to give Connections the attention and investment it deserves and make this journey with you. Just three months after joining HCL, we launched Connections CR6. And with the upcoming launch of Connections Release 6.5 this quarter, our first major release at HCL, our momentum is strong. We’ve been listening to you through the #LetsConnect design thinking jams, the ideas lab, through email, via social channels, and at events, and we’re rolling out new features to drive engagement and adoption. Furthermore, these new features are a direct result of your feedback. HCL Connections 6.5 is our lowest TCO version ever. It includes: Sidebar: An always-on slide-out dashboard, which gives your users access to Connections from anywhere in your IT environment, a lifeline to your network. Employees spend 2.5 hours every day, searching for the information and expertise needed to do their jobs. Put a different way; if you hired 5 employees, only 4 would be doing actual work. Certainly, Connections Sidebar will help change this. Touchpoint: A simple, onboarding wizard quickly connecting your new employees to the network and content they need to get started. 69% of employees are more likely to stay with a company for three years if they experienced great onboarding. Connections Touchpoint simplifies new employee onboarding while helping you increase adoption for your Connections deployment. Activities Plus: Connections now includes Activities Plus by Kudos to give lightweight activity and task management software to every employee. Any user can far easily and automatically organize tasks, teamwork,...
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