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Caley Iandiorio
Commerce Product Marketing Manager
Posts by Caley Iandiorio
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Marketing & Commerce | August 3, 2021
HCL Commerce earns 8 medals, including a Gold!
  The Paradigm B2B Enterprise and Mid-market reports are live! This in-depth vendor analysis is a dedicated assessment of the top ecommerce platforms in the B2B space led by Andy Hoar, a long-time analyst and influencer in the B2B ecommerce space. Andy and his team conducted extensive research including live demonstrations with Q&A, interviews with customers and more to ensure a comprehensive and accurate reflection of the platforms’ capabilities. HCL Commerce medaled almost as much as Michael Phelps! We received medals in 8 out of 10 categories for both the Mid-market and Enterprise reports, a significant improvement over the 2020 reports where we received medals in 5 out of 10 categories. We also increased the quality of our medals from 4 bronze and 1 silver in 2020 to 3 bronze, 4 silvers and a gold! I think the biggest story is to come out of this is that Andy (and the analyst community) is starting to see the improvements we are making in our platform and the fundamental benefits inherent in cloud-native commerce. The proof is in the pudding as they say and by showing Andy what’s possible and having our clients tell him how powerful the platform is, we’ve seen the positive outcome in the 2021 report. Below are some of the areas Andy highlighted for HCL Commerce: 1. Handles complexity well 2. Ability to create custom catalogs 3. Facility for spinning up and managing dealer sites 4. Strong promotions functionality 5. Mature back-end interfaces and punchout- related workflows And a great quote directly from Andy: “Customers spoke highly of HCL Commerce’s platform stability and performance with one customer calling it “very powerful.” Some clients commented about HCL’s limited independent partner footprint, underpowered functionality in a few key product areas (e.g., PIM, OMS), and the measurable effort that can...
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Marketing & Commerce | June 15, 2021
Cloud Native – the Future of Commerce
The future of commerce IS cloud-native. We are investing heavily in our cloud-native capabilities because we believe this and so do our clients – so much so that they trust our vision to grow their sales beyond $160 billion annually.
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Marketing & Commerce | June 14, 2021
Performance, Scalability & Security
  HCL Commerce has been a beacon of reliability for its clients dating back 20 years. With the move to a cloud native architecture, we’ve managed to improve upon that reliability by delivering elastic scalability, untouchable security and massive performance benchmarked to 100,000 orders per hour. When you can’t risk your site going down, HCL Commerce is the only choice. Read on to see where we are continuing to invest in this core benefit to support our growing clients.   Market-Leading Performance The biggest B2B and B2C organizations in the world rely on HCL Commerce to help them sell more. Our performance is tested in the real-world so our benchmark isn’t the only-proof point. We have companies who’ve managed nearly 47,000 orders per hour and seen 52% YoY growth and one who hit 500 orders per second at peak! Whether it’s a peak selling day or sustained growth, our platform is built to support your growth.   Reduce TCO The investment in cloud-native commerce wasn’t just to bring agility, flexibility and control to our clients, but also help them reduce the time, effort and cost to maintain the platform. The elastic scalability of the cloud-native platform, whether they are on-premise or in a public/private cloud, the containerization of business services, the support of DevOps and CI/CD processes all mean that they can build differentiating experiences in less time and sell more with less effort. Reliable and Secure Peace of mind knowing that your platform will always be available to your customers whether your planning for a big promotion or selling peak or if you get hit with an unexpected surge, cloud-native commerce delivers the security and reliability to ensure you can keep selling more. Register for our Summer 2021 CommerceConnect to see live demos and hear from clients and leaders!...
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Marketing & Commerce | June 9, 2021
Optimized Business & User Experience
HCL Commerce is all about simplifying and streamlining a business user’s everyday work. For this theme, our product teams will deliver innovations and enhancements to the platform that enable our clients to create amazing customer experiences. Read te blog for more information.
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Marketing & Commerce | June 8, 2021
Extensive Sales & Business Model Support
  This theme is focused on ensuring our clients can sell in any way they need to sell to meet their customers’ needs and stay relevant in a fast-changing digital commerce world - it’s all about flexibility, agility, and extensibility packaged and delivered on a single platform. Agile Business Models The world is transforming to digital first commerce. This transformation increases complexity in how you go to market so you need a platform that makes things simpler. But how do you simplify the complex world of large organizations that need to support multiple models (B2B, B2C and B2B2C)? You bring all of those capabilities into a single platform and continue to enhance and support those models so the client never needs to manage multiple vendors. Expanding Sales Capabilities One platform also extends to ensuring all the different ways your team engages with customers is supported and optimized. It starts with self-service for order capture and reducing the cost of sale. Then enable your customer service representatives can see and update orders, identify issues and improve the customer experience. Empower your sales team with guided selling capabilities to provide that all-important personal touch while leveraging the benefits of an advanced cloud-native commerce platform. New GEOs Ö. New brands Ö. New acquisitions Ö. Best of Breed With the help and input of our clients and partners, we have built a platform that gives you everything you need to sell more. Then we went a step further and delivered a set of comprehensive REST APIs to expose every part of the platform so that you can quickly and easily extend your commerce solution and leverage your investments – prefer a 3rd party CMS? A PIM? Need to plug-in your ERP system? We’ve built a platform that helps you succeed however you want to...
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Marketing & Commerce | June 8, 2021
Introduction to our 4 roadmap themes
As we entered our new fiscal year, we wanted to align our product and marketing strategy to better reflect how our customers use the HCL Commerce platform to drive more sales and lower the total cost of ownership. Read the blog for more details.
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