profile image
Brian Chaput
Associate Vice President, Offering Management, HCL Digital Experience Software
About
Brian Chaput leads the product offering team for HCL Digital Experience software. He has over 30 years of technical product marketing, product management and sales experience. Brian previously held roles at IBM in professional services, marketing and as IBM Alliance Director for Bowstreet, which was acquired by IBM in 2005.
Posts by Brian Chaput
article-img
Digital Solutions | June 23, 2020
HCL Digital Experience. Now Easier. Faster. Cloud Native.
We are thrilled to unveil our latest innovations and updates to HCL Digital Experience!  While we are constantly updating this platform through a rolling wave of iterations and releases, this latest version is a game-changer. It helps you reimagine how you create and manage content, and lets your organization deploy up to ten times faster, offering the broadest cloud-native support in market. You can deliver business-critical content, applications, and digital experiences to your audiences faster and easier than ever before. Now business critical meets cloud native. Expanded cloud-native platform support  We now offer the broadest cloud-computing platform support for a digital experience solution in the market. This allows you to install and update in minutes — with the security and robustness of an on-prem solution, but the flexibility, cost-effectiveness and speed of cloud. Support has been added for Microsoft Azure and Amazon EKS, adding to existing support for RedHat Open Shift. Customers now have the flexibility to deploy where, when, and how it makes sense for the business. This, combined with the existing Docker and Kubernetes support, means deployment and installation is up to 10 times faster than before. Create content in half the time  Being able to deliver content for digital experiences quickly to your audiences changes how you do business. Dramatically improved content-creation tools — a completely new Content Composer — means business users can now model and create new content in half the time with a modern, intuitive drag-and-drop interface. Hot DAM! A new cloud-native Digital Asset Manager included — free  A new cloud-native digital asset management system (DAM) lets you add and organize media quickly and seamlessly. You can now manage your content and media from creation to execution with ease. And, unlike some other digital experience platforms in the market, this DAM is included for FREE.   We are excited to be on this journey with you. Come join us for the global unveiling and exclusive launch of Digital Experience 9.5.   
article-img
Cloud Native for Business-Critical Digital Experiences
Cloud-native computing is revolutionizing software delivery, implementation and maintenance — and the benefits to organizations are too compelling to ignore. HCL Digital Experience is on a mission to free businesses to focus on driving business value from their digital experience software investments, not spending resources on intensive and high-cost development teams.  One major area HCL Digital Experience is focusing on is making installing, running, and upgrading your digital experience software faster and easier, but without sacrificing the reliability, scalability, performance, security and integration breadth you need to digitize the business processes necessary for business-critical digital experiences On June 25, HCL Digital Experience is going further “cloud-native.”  The benefits of cloud-native are many and compelling — both for the IT organization and the business — and dramatically reduce TCO.  Why are cloud native digital experiences important? When companies build and operate applications in a cloud-native fashion, they bring new ideas to market faster and respond more quickly to customer demands. The rise of cloud-native computing platforms has been driven by the broad adoption of Docker and Kubernetes. Docker is a container platform which provides the ability to package and distribute containerized applications.  This means rapid install, on virtually any platform, a smaller footprint and code isolation that makes software updates a snap.  Kubernetes is used for the orchestration of containers — automating deployment, scheduling and scaling of these containerized applications.  Why is that important? As an analogy, think about a taxi company. A taxi is a like a container and the dispatch center is Kubernetes — providing valued orchestration so individual taxis can get where they need to efficiently. Kubernetes provides scheduling of container pods and nodes, autoscaling and load balancing as load changes, self-healing of problematic/expired containers, container roll forward and rollback, and much, much more. Docker plus Kubernetes...
article-img
HCL Digital Experience: Rising Above and Exceeding Expectations
They say that imitation is the sincerest form of flattery. And we know that when you're one of the best, competitors want to take you down. HCL Digital Experience was born from proven, trusted technology from IBM (with IBM Digital Experience, IBM WebSphere Portal, and IBM Web Content Manager), and an important question after it was acquired by HCL became: What will HCL do with it?  We are proud to say that we have made incredible strides with our product and continue to focus on helping our customers digitize their critical business processes, much to the dismay of competitors everywhere. In fact, in IDC’s recent market note, they were extremely positive on what we had accomplished in a few short months since moving to HCL, citing our “capability to innovate and modernize” this leading platform. As there are some misconceptions being perpetuated in the market, I want to share with you some of the things we are doing to continue to rise above and exceed expectations. HCL Digital Experience proves itself through the successes of our customers, not through false claims or promises we can’t keep.   Modern web languages and OpenAPIs for liberated experience delivery Developers, take notice!  You can deliver cutting-edge experiences to any and all digital touch points, leveraging the latest front-end frameworks (ie: Vue, React, Angular) and the new self-describing OpenAPI set of REST services.  This has our competitors worried as we are empowering developers to access headless services to continue to integrate to critical business processes and applications securely, using their tools and front-end frameworks of choice. Unsurpassed standardization and flexibility I am particularly proud of our production Docker & Kubernetes support on RedHat OpenShift, Amazon EKS, Microsoft Azure as well as others and the benefits that it provides to our customers.  This means that...
article-img
Digital Experiences Matter. Especially in Times of Crisis
“Business-critical” has never mattered more than right now. All digital experiences matter, but some matter more than others.  The COVID-19 crisis response is forcing governments to define what is “essential” for populations operating under stay-at-home directives. What is, in fact, essential are those digital experience touchpoints we all need to rely on to stay informed, to stay vigilant, and perhaps most importantly, to stay connected and productive. This is when rock-solid and reliable digital experiences truly matter most. This is when business-critical applications and core systems not only have to work — they have to continue to run operations from wherever we are to ensure our customers, partners, or employees have the information they need to be safe, productive, and up to date. Because HCL Digital Experience is the kind of platform that has the power, reliability, and security necessary to keep complex and business-critical processes running we know what’s required to deliver this level of service to digital audiences. We have broken down the essential qualities necessary for this success here into six main categories. Your business-critical digital experience platform must be: Performant: In these challenging times you need to ensure that your audiences are able to get the information they need, when they need it. Downtime is not an option. Business-critical means that your system is rock-solid, reliable, scalable, and can support fluctuating demand with ease. Secure: Your businesses’ data needs to be protected. As we move to communicate even more fluidly online, you need to be confident that you can offer secure experiences with data encryption and cross-system authentication. Business-critical means your data cannot be compromised. Personalized: Provide the right information to the right people at the right time. You need to enable your customers, employees, and partners with the right level of access to your system...
article-img
Staying Connected is More important than Ever
We are all in this together. This is something that we are hearing a lot lately, even though many of us are isolated (physically and socially distanced) from our families, friends, and co-workers. In times like this, technology can allow us to stay in touch, connected, and informed — and this is more important than ever. At HCL, we are proud to see the strides our teams, customers, and partners are making to continuously communicate and inform their audiences of the latest developments of COVID-19, and how they can be better prepared. As the spread continues, state and local governments around the world have seen an increase in demand for information about how the virus is affecting their local communities, and where citizens can go for help.  Employees need powerful communication and communication platforms to make sure they have critical information — especially in industries like healthcare, travel, and transportation — and can stay abreast of the latest processes and procedures to keep themselves (and their customers) safe. Health insurance providers are working to ensure that they can support their employees that are now largely working from home and need secure access to critical business applications, and their members about the latest resources available to them. All technology and digital experiences matter, especially in this unprecedented time of home confinement and instability. All of us need accurate and up-to-date information and guidance that we can trust — and the platform that delivers it must perform and scale in times of surging requests. We want you to know that HCL is here to help in any way we can. We are committed to being flexible, responsive, and available. And those of us on the Digital Experience team are here, specifically, to help with making sure you have the best when it comes...
article-img
March Update: What’s New in HCL Digital Experience
We are committed to rolling out new features for HCL’s Digital Experience (HCL DX) platform in a cycle of continuous delivery. This means that every month and quarter there will be product updates that address requests from customers, technology optimizations, and general improvements that help you deliver incremental value in your digital experiences. We are making huge investments in our platform, and we are making sure your investments are protected. This March, take a look at the pot of gold at the end of the rainbow - here are some of the latest updates we’re planning on rolling out this month (or sooner!).   Hot DAM! HCL DX now includes digital asset management   Eliminate the headache of duplication and searching across separate repositories for digital assets with the new HCL Digital Asset Management (HCL DAM) — a lightweight digital media library — available for no additional charge for HCL DX customers.  Upload, find, tag, optimize, and publish your assets efficiently, all within HCL Digital Experience, and assure proper rendering/optimization automatically across all digital touchpoints.   Take the experiences you provide to the next level by delivering video at production scale with packaged integration with Kaltura, a market leading video platform, for video transcoding and streaming.                                      Be nimble, be quick   More open and accessible APIs provide developers the ability to reuse services in any application, on any touchpoint, using any front end they choose. This provides greater agility in blending complex content, data, and systems — dramatically improving the ability to deliver modern digital experiences faster and more reliably.     OpenShift? Check!  Amazon EKS? Check!    Now, you can run HCL Digital experience in any native Kubernetes environment, offering ultimate flexibility; choose the platform and deployment that makes the best sense for your business — whether that’s on-prem or in the cloud. We...
a/icon/common/search Created with Sketch.