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Angela Diorio
Commerce Business Manager
Posts by Angela Diorio
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Marketing & Commerce | September 16, 2020
Coronavirus, eCommerce and Shifting Supply and Demand.
In March, the paper product isles in the grocery store were empty, you couldn’t find toilet paper, paper towels, Clorox wipes, etc. anywhere. Funny memes aside what people may have missed is the trickle-down effect that this would have on the supply and demand curve. Have you noticed that the grocery shelves still remain light in stock, or even empty? The stock of many products is limited as manufactures shifted their attention to help with COVID-19 by turning their facilities into facemask, hand sanitizers, plastic face coverings and ventilators makers. Next time you go to the grocery store, take a look at the shelves and you’ll see there is not the stock we once knew. The COVID effects will affect the Supply and Demand curve for the next foreseeable future. Are you ready? We have all been forced to learn about supply and demand - when there is little supply and the demand is high, it will cause prices to increase. On the other hand, when there is an increase in supply and the demand is low the price will decrease. Before technology, the supply and demand curve were more predictable to manufactures. The data stay trued for a month, quarter or even a year. However, in today’s world the supply and demand data can change in an instant. Today’s essential item might not be tomorrow’s and manufactures are having to go with the flow of what is in demand today. The only way to be able to ensure you are ready for changing demand is to have an eCommerce platform that can shift just as quickly. The partners that HCL has aligned with are all working towards the same goal, for our customer to be able to sell quickly and efficiently. When working with HCL and our partners, our...
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Marketing & Commerce | July 1, 2020
A Solution to Adding Cash Flow – Without Cutting Budget
HCL announced its strategic partnership with Google. Google Cloud will be HCL preferred cloud platform and HCL will be Google’s preferred commerce solution.
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Marketing & Commerce | May 5, 2020
The Intersection of Digital Commerce and EDI
While working within the logistics industry, I watched my customers spend many hours going back and forth with their partners to see what was available to them. Once they found the part they were looking for, the process would often push the order through an Electronic Data Interchange (EDI) order. However what happens all too frequently is that after they push the order through, they would get a call or an email saying, “that part in no longer in stock, please try our distributors”.   It made me think:  How long does it take to search through a vendor catalog to find the part that is needed?  After the part is found, how many follow-ups are done to check on the order status?   Sure there are EDI transactions to handle this interaction, but throughout the years and countless tries to adapt available technologies, people are staying in their comfort zone  - manually processing orders. Why should people change when it so often feels like the process of an EDI takes longer than the manual process. EDI has a significant role in a lot of companies, but that role is diminishing; with greater focus on lowering cost of sale and increasing revenue, businesses are seeking out a better solution, one that engages and informs both the buyer and the seller. That solution is B2B eCommerce.    People have believed and have been told that EDI is part of their digital strategy but really it is a small piece in the overall evolution to being a digital first organization. EDI has its place and is a good buying tool for orders that are large and recurring. But B2B eCommerce goes a step further, empowering business to deal with those ad-hoc scenarios where products and order management processes are complex. An eCommerce solution helps...
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