How HCL Connections Opens Up Opportunities by Breaking Down Silos
From its inception, the HCL Connections collaboration suite was built around the central premise of openness and discoverability. This was specifically done to ensure that content and expertise needed to collaborate effectively with other team members is easily discoverable. Information silos, on the other hand, disrupt and slow down collaboration. Eighty percent of companies in a recent survey reported a moderate to high degree of information silos within the organizations. Silos impede employee efficiency and can negatively impact both the top line and the bottom line of a company’s financials. Information silos separate employees and information What causes information silos? Overlapping and disparate applications that don’t talk to each other or are only used in specific parts of an organization. Disconnected and dispersed content leads to document duplication, version control difficulty, and productivity loss as employees needlessly search for crucial information across multiple content repositories. These unintentional boundaries can have a profound impact on employee productivity, engagement and the ability to solve problems. Breaking down information silos Our most recent software release bridges the silo gap by bringing the benefits of Connections to the Microsoft Ecosystem, adding information-sharing capabilities to both Connections and Microsoft. Inside Connections, you can now start a conversation via Microsoft Teams Chat with any of your Connections contacts from their business card, profile page, or the Important to Me bar. You can also immediately share and start a conversation around any page in Connections by clicking the Teams icon that you’ll find on that page. You can bring your SharePoint libraries into your Connections Communities, and users can round-trip edit their files in Office with changes automatically saved right back into Connections files – no need to upload an updated file each time. Inside the Microsoft applications, you have one-click access to your Connections community applications — files, wikis, forums, activity feed, etc. — right inside your Teams chats and channels. You can also insert files or any recent content from Connections into your conversations simply by clicking on the Connections icon in the chat bar. And lastly, we’ve introduced a brand-new Outlook add-in that lets you seamlessly shift content back and forth between Outlook and Connections,...