Latest Articles

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Automation, HCL Software | June 23, 2021
Case Study: Service Now RM Orchestration through HWA
This Blog aims to showcase how we can use HCL Workload Automation to Implement a Request Management Workflow for a repeated task for a Service Line and how the complete request can be managed End to End through HWA.
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Secure DevOps | June 22, 2021
Collaboration Tool Integration with HCL Launch
With the latest version of HCL Launch 7.2.0, users can enhance team communication tools by integrating with HCL Launch.
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Marketing & Commerce | June 16, 2021
Unica Collaborate – Lists and On Demand Campaigns
Unica Collaborate (formerly known as Unica Distributed Marketing) is the product that enables central marketing & field marketing teams to collaborate on locally relevant marketing programs.  For organizations with distributed marketers, improved coordination and collaboration between corporate and field marketing is critical for driving customer demand. Unica Collaborate adds a “layer” on top of Unica Campaign, which facilitates distributed campaign execution and group collaboration. Unica collaborate has three major components which help to achieve local and corporate marketing.  Lists On Demand Campaigns  Corporate Campaigns In this article, we will see how the Lists and On Demand Campaigns can be leveraged to perform local marketing. High-level steps: Create a flowchart in Campaign Publish the flowchart to Collaborate Use the published flowchart form in a List in Collaborate Run the List and review the output list of contacts Create and run an On-Demand Campaign A. Create a flowchart in Campaign: Let’s consider a simple flowchart that has a Select and a Snapshot process box. 1. Add user variables to this flowchart, as shown below. Please note, the ‘ListID ‘ and ‘UserName’ variables are mandatory, while others will be as per your use case. 2. Expose those user variables from the ‘Options-> Parameter List’ menu item of the flowchart. B. Publish the flowchart to Collaborate: Now, from the same ‘Options’ menu, click ‘Save and Publish’ to publish this flowchart to Collaborate. C. Use the published flowchart form in a List in Collaborate: 1. Go to ‘Settings->Collaborate Settings-> Template Configurations-> Forms,’ and you can see the flowchart form available in the list. 2. Click on the form name and run the SQL scripts and create the form. 3. Save and then Publish the resulting form. 4. Goto ‘Local Marketing - > Lists’ and create a List instance using a temple with this form. 5....
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Automation, Innovations | June 16, 2021
HCL Workload Automation on HCL SoFy – The Operator’s Perspective & Application Architect
Now that we have talked about the Business User & Scheduler’s Perspective in our previous blog post, this part will focus on the Operator’s perspective and the overall application architecture. 
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Marketing & Commerce | June 15, 2021
Cloud Native – the Future of Commerce
The future of commerce IS cloud-native. We are investing heavily in our cloud-native capabilities because we believe this and so do our clients – so much so that they trust our vision to grow their sales beyond $160 billion annually.
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Automation, Innovations | June 14, 2021
HCL Workload Automation on HCL SoFy – The Business User & Scheduler Perspective
At HCL Software we introduce to you HCL SoFy, the easiest way to deploy your HCL Software products in Kubernetes in minutes. Browse our extensive catalog of enterprise software products and rest APIs to develop rich and more powerful applications with enduring value. 

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CommerceConnect – Summer 2021 Release
June 24, 2021, Webinar
Join HCL Commerce as we share our Summer Release on 9.1.7 as well as a special, secret announcement! Agenda: Welcome - Announcing HCL Commerce on Now Gary Schoch, GTM Leader for Commerce shares exciting news on the launch of a new offering from HCL that is a first for cloud native solutions. Joining Gary is Chip Pryor, Global eCommerce Lead...
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